At Fiverr, user information is always kept private and secure, our users can choose to remain anonymous even when paying or getting paid.
Buyers and sellers are entitled to cancel orders that have not been delivered successfully, on time, or at all.
Fiverr will do its best to protect sellers against user misbehavior, including removal of false feedback or ratings left by other sellers. We invest a lot of effort in making sure that untrusted people stay away from Fiverr.
Fiverr provides 24x7 customer support services to assist you with account issues, orders and any type of problem with the site. Our team of moderators constantly monitor and clean Fiverr, removing poor quality and improper content, spammers and other wrong doers.
Poor quality sellers hurt the community and first and foremost other great sellers. That said, if you are a seller and your account has been restricted, you will be able to withdraw your cleared earnings.
I asked for something that matched our website. I was sent something that did not even come close. I resent an image file to use and asked if the seller could recreate the ad. He told me that this was the last time, said do not contact him again. The revision I received was not even my ad.
Seller's feedback:
Buyer communicated on and off and poorly over several weeks. It would take a dedicated project manager to keep track of what he did and didn't want for his fivespot.