I will do a professional customer support and manage your business

5.0
5.0

Pakistan

I speak Urdu, English

9 orders completed

Customer Service Representative

Hi, I’m Asma — a Customer Support Manager with over 5 years of experience in E-commerce and customer service. I specialize in delivering professional, friendly, and solution-oriented support through ...
About this Gig

Are you looking for a CUSTOMER SERVICE REPRESENTATIVE?

One of the most crucial components of any business is excellent customer care service, and that is exactly what I am here to provide. 

I've worked on various e-Commerce platforms as a customer care and customer service representative, customer support, email support, and live chat support agent for the past four years on a variety of projects both locally and globally. I understand how to ensure that I provide excellent customer care service in order to make my customers happy.


What I Offer:

. Respond to emails, messages & chat professionally

. Manage support tickets (Zendesk, Freshdesk, HelpScout)

. Handle returns, order status, refunds, complaints

. Provide empathetic, helpful communication

. Maintain records and reports if required

. Flexible schedule full-time or part-time


Tools I Work With:

. Zendesk

. Freshdesk

. Gmail

. Help Scout

.️ Live Chat Platforms


Why Hire Me

Years of CUSTOMER CARE SUPPORT EXPERIENCE 

Quick Delivery & High Quality Services.

Unlimited Revision 

24/7 availability

100% Satisfaction. 


**A Happy Customer is always a loyal customer.**

Just Drop a Message, We can discuss Things Accordingly.

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

Service type:

Non-technical support

Language:

Dutch

•

English

•

German

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Salesforce

•

Liveagent

Knowledge base software:

Document 360

•

Freshdesk

•

Freshservice

Reviews

9 reviews for this Gig
5.0

(9)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • H

    hourahmed1

    AE

    United Arab Emirates

    5

    Asma is professional in work. My best experience ever! Thank you 100% recommend🙏

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • V

    vincentzhou936

    US

    United States

    5

    I would like to extend my sincere gratitude to Asma and her team for their outstanding service. Their dedication to resolving customer issues is commendable. I am truly grateful for her efforts and commend the entire team for their outstanding work and will definitely continue working with her. Highly recommend her service to others. ⭐️⭐️⭐️⭐️⭐️

    $50

    Price

    5 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • V

    vincentzhou936

    US

    United States

    5

    Asma is very conscientious, professional, and dedicated to her work. She also knows how to deal with customers and is extremely knowledgeable in Shopify. Being professional, responsive, and great to work with, I totally recommend her!

    $100-$200

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • F

    fortytwoshops

    NL

    Netherlands

    5

    Asma is doing a great job. Always accountable on time. Like a clock. Great customer service!

    $50

    Price

    2 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • M

    myakwang

    CN

    China

    5

    The most professional, fast, attentive service I could ask for. Of course I continue to work with him and we still have a long way to go. Strongly recommends!

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
Reviews

9 reviews for this Gig
5.0

(9)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • H

    hourahmed1

    AE

    United Arab Emirates

    5

    Asma is professional in work. My best experience ever! Thank you 100% recommend🙏

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • V

    vincentzhou936

    US

    United States

    5

    I would like to extend my sincere gratitude to Asma and her team for their outstanding service. Their dedication to resolving customer issues is commendable. I am truly grateful for her efforts and commend the entire team for their outstanding work and will definitely continue working with her. Highly recommend her service to others. ⭐️⭐️⭐️⭐️⭐️

    $50

    Price

    5 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • V

    vincentzhou936

    US

    United States

    5

    Asma is very conscientious, professional, and dedicated to her work. She also knows how to deal with customers and is extremely knowledgeable in Shopify. Being professional, responsive, and great to work with, I totally recommend her!

    $100-$200

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • F

    fortytwoshops

    NL

    Netherlands

    5

    Asma is doing a great job. Always accountable on time. Like a clock. Great customer service!

    $50

    Price

    2 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • M

    myakwang

    CN

    China

    5

    The most professional, fast, attentive service I could ask for. Of course I continue to work with him and we still have a long way to go. Strongly recommends!

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No