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I will build an ai powered customer feedback automation in n8n
Ahmad Danyal
About this gig
Stop losing track of customer complaints buried in your inbox.
I'll build you a custom AI automation in n8n that reads every piece of
customer feedback, classifies it as a Complaint, Compliment, or Feature
Request, and routes it automatically so nothing urgent slips through.
What it does:
- Reads incoming feedback from your form or tool of choice
- AI classifies it instantly, with a confidence score and reasoning
- Complaints go straight to your team + customer gets an auto-reply email
- Feature requests are logged separately, so they don't get buried
- Compliments are collected too, useful for testimonials later
Why it's different:
This isn't a generic template. I customize the classification logic to
your actual business. What counts as urgent for a SaaS company is
different from a local service business, and the system reflects that.
Built using n8n + OpenAI, with a structured output setup for reliable,
consistent results every time.
You'll receive the fully working automation connected to your accounts,
plus a short guide so you can customize it further yourself.
Message me before ordering if you use a different stack; happy to
confirm compatibility first.
Get to know Ahmad Danyal
Ahmad Danyal
Machine Learning Engineer and AI Automation Architect
- FromPakistan
- Member sinceJul 2022
- Last delivery2 years
Languages
Urdu, Punjabi, English, Hindi
I'm Ahmad Danyal, an AI automation architect. I help businesses stop acting like human APIs by building end-to-end data pipelines and intelligent software.
From RAG knowledge bases to complex n8n workflows, I build solutions that scale. What sets me apart is my ability to train, deploy, and automate custom machine learning models tailored to your specific data.
Using Python and deep learning, I engineer robust architectures, not simple templates. Let's build a custom system that saves you hours every day!
My Portfolio
FAQ
Do I need my own accounts for n8n, OpenAI, Slack, etc.
Yes, you'll need your own accounts for each tool. I'll guide you through anything you don't already have set up.
Can this work with tools other than Slack, Gmail, or Airtable?
In most cases, yes. Message me before ordering with your specific stack so I can confirm compatibility.
Will this handle urgent complaints and respond to customers automatically?
It triages and routes feedback instantly, and sends a short acknowledgment email to the customer. It doesn't resolve issues or replace a support team, it gets the right message to the right place fast.
How long does delivery take?
Standard delivery is 4 days. If you need it faster, message me before ordering.
What if the classification isn't accurate for my business?
Included revisions cover adjusting the classification logic based on your feedback after initial delivery.
