I will be your virtual assistant for email online chat and customer
WordPress Developer, WooCommerce Expert, HTML, CSS, PHP, Bug Fixes
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Need a reliable virtual assistant to manage your email, chat, and customer support?
Im Amir, a professional VA with over 5 years of experience helping individuals and businesses provide fast, friendly, and organized support. I assist eCommerce stores, coaches, SaaS businesses, and entrepreneurs by keeping inboxes organized, customers happy, and systems running smoothly.
Services I Offer:
- Email and Live Chat Support (Shopify, WordPress, SaaS)
- Ticket Management (Zendesk, Freshdesk, Gorgias)
- Order Processing & Follow-Ups
- Admin Tasks (Data Entry, Research, Scheduling)
Platforms: Gmail, Outlook, Shopify, Slack, Notion, Trello, WordPress, LiveChat, Gorgias
Lets keep your business running efficiently message me to get started!
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Urdu
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
Beauty & cosmetics
•
E-Commerce
•
Financial services
Purpose:
Business
My Portfolio
FAQ
What communication tools do you use?
I’m comfortable with Gmail, Slack, WhatsApp, Trello, Notion, and many other tools. Let me know your preference!
Can I hire you long-term?
Absolutely! I offer monthly support packages with ongoing availability and consistent communication.
Do you work in specific time zones?
I’m flexible and can adapt to your preferred schedule. Please message me before ordering if you need a specific time slot.
What types of businesses do you work with?
I work with Shopify stores, WordPress sites, SaaS companies, agencies, and solo entrepreneurs.
Do you offer personalized services as a Virtual Assistant?
Yes! Whether you need personal assistance, tailored customer service, or specific tasks like computer help, I customize my services to fit your unique needs.
How do we get started?
Simply send me a message detailing your requirements. We can discuss your needs, and I’ll create a plan to provide you with seamless virtual assistant and customer service support.
Can you use my ticketing system?
Yes — I’ve used platforms like Zendesk, Gorgias, and Freshdesk, and can adapt to yours.

