I will build ecommerce support chatbots gorgias, shopify,klaviyo,intercom, ada zendesk
AI Chatbots That Capture and Convert
About this Gig
Give your online store 24/7 support that actually knows your orders, products, and customers, instead of a generic chatbot that frustrates shoppers.
I build ecommerce support chatbots using Gorgias, Shopify, Klaviyo, Intercom, Ada, and Zendesk connecting your store directly to the AI agent so it answers real questions, not just FAQs.
What I build:
- Order status, tracking, and returns automated end-to-end
- Refunds, exchanges, and cancellations handled without a human
- Klaviyo-connected flows for shipping delays and back-in-stock alerts
- Custom brand tone so the bot sounds like your store, not a robot
- Multi-channel: website, email, WhatsApp, Instagram DMs
- Smart escalation to your team when it matters
Why work with me:
- Experience across Gorgias, Shopify, Klaviyo, Intercom, Ada, and Zendesk
- Clear scoping call before work starts, no surprises
- Clean setup for easy handoff to your team
- Fast responses, revisions included on every package
- Post-delivery support to fix or tweak flows
Perfect for Shopify stores, DTC brands, and any ecommerce business drowning in "where's my order" tickets.
Message me before ordering free scoping call.
Software:
Zendesk
Industry:
Construction
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E-Commerce
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Software
FAQ
Which platform should I choose — Gorgias, Zendesk, or Intercom?
Gorgias is purpose-built for Shopify stores and integrates deepest with order data. Zendesk and Intercom work well if you're already using them or need broader support beyond ecommerce.
Can the bot actually process refunds or cancel orders, or just answer questions?
On Standard and Premium packages, yes — I connect it to your store so it can take real actions like issuing refunds, canceling orders, or processing exchanges, not just answer FAQs.
How does Klaviyo fit into this?
Klaviyo lets the bot proactively reach out about things like shipping delays or restocks, instead of only reacting when a customer messages first.
