I will build a custom ai customer support agent with workflows and integrations


About this gig
Deliver fast, accurate, and scalable customer support with a custom AI agent built around your business.
I build AI customer support systems that do more than answer questions. They can retrieve live data, follow your business rules, automate repetitive support tasks, and escalate complex cases to your team when needed.
Every solution is tailored to your workflow, whether you're running an ecommerce store, SaaS platform, service business, or internal support desk.
What I can build
- AI customer support agents
- FAQ and knowledge base assistants
- Order tracking and status lookup
- Refund and return workflows
- Appointment and booking support
- CRM and database integrations
- AI powered ticket triage
- Human escalation workflows
- Custom business logic and automations
Features
- AI powered conversations
- Database and API integrations
- Knowledge base integration
- Custom workflows and business rules
- Conversation logging and audit trails
- Error handling and retry logic
- Secure and scalable architecture
- Complete documentation and handoff
Technologies
- Make.com
- n8n
- Zapier
- Supabase
- OpenAI
- Google Gemini
- REST APIs
- Webhooks
- Airtable
- Google Workspace
- Shopify
Get to know Abdullah
- FromPakistan
- Member sinceAug 2022
Languages
Urdu, English
My Portfolio
FAQ
Can you build an AI agent for my specific business?
Yes. Every AI agent is built around your business processes, policies, and workflows. Whether you're in ecommerce, SaaS, healthcare, real estate, or another industry, the solution is customized to your requirements.
Which platforms and tools can you integrate with?
I can integrate your AI agent with platforms such as Shopify, Supabase, Airtable, Google Sheets, Gmail, Slack, Notion, HubSpot, Salesforce, CRMs, REST APIs, webhooks, and many other third party services.
Can the AI access my database or CRM?
Yes. If your system provides database or API access, the AI agent can securely retrieve information such as order status, customer records, appointments, inventory, or other business data.
Do you build simple chatbots or complete AI support systems?
I build complete AI customer support systems. Depending on your requirements, the agent can answer FAQs, retrieve live data, follow business rules, automate workflows, maintain conversation history, and escalate complex requests to human agents.
Can you train the AI on my documents and website?
Absolutely. I can build a knowledge base using your website, PDFs, FAQs, help center articles, or internal documentation. For advanced projects, I can also implement Retrieval Augmented Generation (RAG) for more accurate responses.
What do you need from me before starting?
Typically I will need: Your business requirements Existing support documentation or FAQs API or database access if required Any branding or tone of voice guidelines Access to the platforms you would like integrated
Is my business data secure?
Yes. I follow best practices when working with client data. Your information is only used to build your solution and is never shared with third parties.
Will the AI automatically perform actions like refunds or account updates?
Only if you want it to. Many businesses prefer approval workflows where the AI drafts or recommends actions while a human reviews and approves them. I can implement either approach based on your requirements.
Do you provide support after delivery?
Yes. I provide post delivery support to ensure everything is working correctly and can also help with future improvements or additional integrations.
My project is unique. Can you build something that is not listed?
Absolutely. If your workflow involves AI, APIs, databases, CRMs, automations, or custom business logic, send me a message. I will review your requirements and recommend the best solution before you place an order.

