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$
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I will be your project coordinator and virtual receptionist
Hi, I'm Abdul Moeez, a Computer Science student with minors in Operations & Business. With 5+ years in industry roles—Sales Executive, Floor Manager, Project Manager—I’ve led 75+ staff, liaised with s...
About this Gig
Need someone to streamline your operations and care for your clients while you grow your business?
I'm your Project Coordinator & Virtual Receptionist Specialist. I handle project planning, task tracking, calendar and scheduling management, phone/email/chat support, bilingual communication, and customer success workflows.
Why choose me? One expert for all your administrative & client-care needs. I'm skilled with MS Office, helpdesk systems (Zendesk, Freshdesk, Intercom), e-commerce tools (Shopify Inbox, Gorgias, Reamaze), and chat/CRM platforms (Tidio, Crisp Chat, Olark, HelpCrunch, ActiveCampaign, Brevo).
Fully remote, responsive, adaptable to your timezone and workflow.
- What you'll get:
- Project coordination from start to finish
- Virtual receptionist service (calls, chats, calendar)
- Client success management and follow-up
- Clear process: I'll ask for your brief, access information, and preferred hours, then we'll start.
Ready to elevate your operations and impress your clients? Click Contact Me or place your order now, let's get started.
Purpose:
Business
My Portfolio
FAQ
What do you need from me to begin the order?
I’ll need a short brief about your business, your target clients, the tools/platforms you currently use, access (login/info) to relevant systems, and your preferred working hours. This helps me start immediately and deliver efficient results.
Which tools and systems are you familiar with?
I’m experienced with major help-desk, CRM, and communication tools such as Zendesk, Freshdesk, Intercom, Tidio, Crisp Chat, Olark, HelpCrunch, ActiveCampaign, Brevo (Sendinblue), plus e-commerce platforms like Gorgias, Reamaze & Shopify Inbox.
Can you work in my time zone and what are your communication options?
Yes! I provide remote support and can align with your preferred time zone. We’ll agree on the working hours during our initial setup. Communication can be via chat on the platform, email, or video call, depending on your preference.
What is included as a “revision” and how many are allowed?
A revision is any change or tweak you request after I deliver the service (for example, adjusting a schedule, modifying a workflow, or refining a client-message template). The number of included revisions depends on which package you select. Additional revisions can be added as a gig extra.
Do you offer ongoing or monthly support instead of one-time tasks?
Absolutely. If you need continuous virtual receptionist services, regular project coordination, or client-success follow-up on an ongoing basis, just send me a message. I’ll create a custom offer with a monthly retainer or extended hours to suit your business needs.
