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Fiverr Pro
English
$
USD
I will be your best customer service rep, customer support success
Customer Success Specialist
Hi, I’m Abdul Raheem. I have over three years of experience working as a Customer Support Representative, along with a background in Computer Science. I’ve also worked as an influencer researcher, hel...
About this Gig
Are you looking for a best customer service representative, a dedicated customer support agent, a customer success manager, or a virtual assistant for appointment setting and business process outsourcing? Your search ends here!
Services I Offer:
1) Operations & Technical Support for SaaS products, Robot Management operations, courier/delivery companies, and healthcare business.
2) Ecommerce Customer Service for Amazon & Shopify store, TikTok Shops customer service, including Email support & live chat, inbound/outbound calls, social media handling, order fulfillment, refunds, chargebacks, subscription management, and Complete Store Management
By working with me, you'll get:
- Top-notch Customer service.
- Dedicated agent focused on your tasks.
- Scalable support with extra agents if needed.
Platforms we have worked on:
- Shopify & Amazon Stores
- TikTok Shop
- Etsy
- Ebay
- Woocommerce
- SAAS
Tools we have experience with:
- Zendesk
- Gorgias
- shipstation
- Intercom
- Meta Business Suite
- HelpDesk
- Freshdesk
- Dialpads
- Re-Amaze
- Kustomer
- Dropshipping and many more tools.
Partner with me for exceptional customer support and scalable solutions that enable 24/7 operations.
Social media platform:
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Service type:
Technical support
Language:
English
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French
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Spanish
Timezone:
24/7
Knowledge base software:
Document 360
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Freshdesk
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Zoho
My Portfolio
Other Customer Service Services I Offer
FAQ
Can you learn new tools specific to my business needs?
Absolutely! I'm always eager to learn and adapt to new tools that can help better serve your business. Whether it's a unique CRM, ERP, or any other platform specific to your operations, We're committed to quickly getting up to speed to provide the best possible support for your customers.
Do you offer customer support for businesses not listed?
Yes! My core skills and expertise can be applied across a wide range of industries. If your business isn’t listed, simply share the details with me, and I’ll be happy to provide customer support according to your needs.
What specific platforms do you support for e-commerce customer service?
I support a wide range of e-commerce platforms for customer service, including Shopify, Amazon, Etsy, eBay, and WooCommerce. I’m experienced in managing various tasks such as order fulfillment, processing, scheduling, partial refunds, disputes, chargebacks, and more.
Do you offer technical support for SaaS products?
Yes, We offer comprehensive technical support for SaaS products. I specialize in system management and technical support, particularly for app builders, and robot management systems.
