I will do cisco cvp vxml scripting and design ucce and pcce solution
About this Gig
I am a Senior Cisco Contact Center Engineer with 20+ years of hands-on experience designing, developing, and supporting enterprise-grade IVR and contact center solutions. I specialize in Cisco CVP (Customer Voice Portal), CVP Studio (VXML), and Cisco UCCE / PCCE integrations, delivering stable, scalable, and production-ready IVR platforms for mission-critical environments.
My work includes custom VXML applications, CVP Studio call flow design, DTMF and speech-enabled IVRs, prompt and grammar handling, error recovery, and seamless call transfers to UCCE, PCCE, SIP, or ICM. I also develop Java backend logic for CVP, including REST/SOAP API integrations, database connectivity, and secure integrations with CRM, billing, OTP, and payment systems.
I have strong experience troubleshooting live production issues such as call failures, routing problems, VXML runtime errors, deployment issues, and performance bottlenecks. I work with CVP Call Server, VXML Server, OAMP, SIP routing, and high-availability designs while following Cisco best practices.
I focus on clean architecture, clear documentation, professional communication, and reliable solutions that are easy to maintain and scale.
Provider:
Webex Calling
•
Cisco
FAQ
What information do you need before starting the project?
I usually need your Cisco CVP version, UCCE/PCCE details, call flow requirements, and integration needs (API, database, CRM, etc.). If you’re not sure, I can review your setup and guide you before we start.
Do you work on live production environments?
Yes. I have extensive experience working on live, mission-critical production systems where uptime and call accuracy are critical. All changes are handled carefully following best practices.
Will you provide documentation?
Yes. I provide clear technical documentation covering call flows, integrations, and deployment details so your team can easily support the system.
4 reviews for this Gig
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Rating Breakdown
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M mamirraza
Repeat Client

United States
Excellent experience, great service.
Up to $50
Price
7 days
Duration
Helpful?M mamirraza
Repeat Client

United States
As usual, Excellent experience and great service.
Up to $50
Price
7 days
Duration
Helpful?M mamirraza
Repeat Client

United States
Excellent experience, great service.
Up to $50
Price
4 days
Duration
Helpful?M mamirraza
Repeat Client

United States
Excellent experience, great service.
Up to $50
Price
2 days
Duration
Helpful?
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M mamirraza
Repeat Client

United States
Excellent experience, great service.
Up to $50
Price
7 days
Duration
Helpful?M mamirraza
Repeat Client

United States
As usual, Excellent experience and great service.
Up to $50
Price
7 days
Duration
Helpful?M mamirraza
Repeat Client

United States
Excellent experience, great service.
Up to $50
Price
4 days
Duration
Helpful?M mamirraza
Repeat Client

United States
Excellent experience, great service.
Up to $50
Price
2 days
Duration
Helpful?

