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I will be your hipaa certified medical virtual assistant and receptionist
Medical Virtual Assistant, Healthcare Administrative Support
Hello! I am a trained Medical Virtual Assistant with a nursing studies background and training in HIPAA compliance.
I can assist with appointment scheduling, patient communication, email management, ...
About this Gig
Are you running a clinic means drowning in admin. I'm a HIPAA-certified medical virtual assistant who handles the front desk and back office, so you can focus on patients.
What I can do for you:
- Appointment scheduling, reminders and rescheduling
- Patient calls, emails, texts and fax management
- Insurance verification (VOB) and eligibility checks
- Prior authorization follow-ups
- EHR/EMR data entry and patient record updates
- Refill and pharmacy request coordination
- Basic medical scribing and documentation support
- Inbox and calendar management
Why work with me:
- HIPAA certified, so patient data stays protected
- Healthcare-trained, with a radiography degree, so I understand clinical terminology and workflows
- Fluent in English, with Swahili and Spanish for multilingual patient communication
- Fast replies and clear daily or weekly updates
Before you order, message me with your practice type, your EHR software and the hours you need covered.
Purpose:
Business
FAQ
Are you HIPAA certified, and how do you protect patient information?
Yes, I’m HIPAA certified. I only access patient data through your approved systems, I never store PHI on personal devices or share it outside the platforms you authorize, and I’m happy to sign a Business Associate Agreement (BAA) before we start
Which EHR/EMR and practice management systems can you work in?
I’m comfortable with Kareo, DrChrono, Athenahealth, etc. If your practice uses something else, message me before ordering and I’ll tell you honestly whether I can support it. I pick up new systems quickly, and I’m glad to complete a short trial task first.
What hours are you available, and how will we communicate?
I can cover UTC business hours and adjust to your clinic’s schedule. I reply to messages within minutes, and I’ll send you a short daily or weekly summary of completed tasks, pending items and anything that needs your attention.
