I will manage your help desk tickets

mohamed bamo

Morocco

I speak Arabic, English, French

customer support agent zendesk LiVE CHAT SPECIALISTE

Hi, I'm Mohamed - Customer Support Agent! I help businesses keep customers happy with fast, professional support via Email, Live Chat & Phone. What I offer: • Zendesk, Freshdesk & LiveChat ticket ma...
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About this Gig


I will provide professional customer support on Zendesk, Gorgias & LiveChat to make your customers happy.


Struggling with tickets and slow replies? I help online businesses handle customer emails, live chat, and support tickets fast and professionally.


**What I will do for your business:**

Manage customer emails & tickets 24/7

Live chat support with instant replies  

Zendesk & Gorgias setup and management

Create FAQ and Knowledge Base articles

Send weekly reports about customer issues

Write custom reply templates in your brand voice


**Why work with me:**

1. 2+ years experience in customer support

2. Fast response time - 4h to 24h 

3. Fluent English + clear communication

4. I treat your customers like my own


I work with Shopify stores, SaaS, and e-commerce brands.


**Before you order:** Please message me so I can understand your needs and recommend the best package for you.


Let's turn your customer support into your strongest asset!

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manage your help desk tickets
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Social media platform:

Facebook

•

Instagram

•

Other

Service type:

Non-technical support

Language:

Arabic

•

English

•

French

Timezone:

24/7

Support software:

Zendesk

•

Other

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