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I will assist with itsm and cmdb administrator and developer


About this gig
Is your IT team drowning in unresolved tickets and missed SLAs?
I will professionally configure your ServiceNow ITSM so your
team works faster, and delivers better service.
WHAT YOU WILL GET:
- Incident Management priority rules, auto assignment, SLA timers
- Problem Management root cause tracking, known error database
- Change Management CAB approvals, risk assessment, change calendar
- Service Catalog self-service request items for employees
- SLA Policies breach alerts and escalation rules
- Email Notifications for agents, approvers, and end users
- Reports & Dashboards real-time visibility for IT managers
- Update Set clean, tested, ready to install
WHY CHOOSE ME:
- ServiceNow Certified System Administrator (CSA)
- ITIL v4 aligned industry best practices applied
- 100% tested before delivery no broken configurations
- Full documentation included with every order
- Fast communication throughout the project
Message me before ordering I will confirm
scope and best package for your needs, for free!
Get to know ABU HURAIRA
Expert Service now developer
- FromPakistan
- Member sinceMar 2026
- Avg. response time1 hour
Languages
Urdu, English
FAQ
Do I need a ServiceNow instance before ordering?
Yes, you need an active ServiceNow instance (PDI or production). If you don't have one, message me — I can guide you on setting one up for free.
What do you deliver at the end?
You will receive a fully tested Update Set file + documentation so you can install the configurations in minutes.
Can you configure custom workflows specific to my business?
Absolutely! The Standard and Premium packages include custom workflow and approval chain configuration. Message me first to discuss.
What if I need changes after delivery?
Revisions are included in every package. Basic gets 1, Standard gets 2, and Premium gets 3 free revisions.
