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I will assist with itsm and cmdb administrator and developer

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abuhuraira__
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abuhuraira__
ABU HURAIRA

About this gig

Is your IT team drowning in unresolved tickets and missed SLAs? 

I will professionally configure your ServiceNow ITSM so your 

team works faster, and delivers better service.


WHAT YOU WILL GET:

  • Incident Management priority rules, auto assignment, SLA timers
  • Problem Management root cause tracking, known error database
  • Change Management CAB approvals, risk assessment, change calendar
  • Service Catalog self-service request items for employees
  • SLA Policies breach alerts and escalation rules
  • Email Notifications for agents, approvers, and end users
  • Reports & Dashboards real-time visibility for IT managers
  • Update Set clean, tested, ready to install


WHY CHOOSE ME:

  • ServiceNow Certified System Administrator (CSA)
  • ITIL v4 aligned industry best practices applied
  • 100% tested before delivery no broken configurations
  • Full documentation included with every order
  • Fast communication throughout the project


Message me before ordering I will confirm 

scope and best package for your needs, for free!

Get to know ABU HURAIRA

ABU HURAIRA

Expert Service now developer

  • FromPakistan
  • Member sinceMar 2026
  • Avg. response time1 hour
  • Languages

    Urdu, English
As ServiceNow Consultant and Developer with 16+ years of experience delivering solutions for organizations across multiple industries. I have worked with various companies, successfully handling full implementations, customizations, and system optimizations based on real business requirements. My expertise includes ITSM, ITOM, HRSD, CSM, GRC. I am highly skilled in scripting (Business Rules, Client Scripts, Glide API), integrations (REST/SOAP, MID Server), workflows, CMDB, and Service Portal development. I focus on quality, efficiency, and building client relationships through great results.