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English
$
USD
I will build an automated ai customer support bot on telegram
Adebanji.O
About this gig
Are you spending hours answering repetitive customer inquiries on Telegram?
I build enterprise-grade AI Customer Support & Dynamic Ticketing Automation using Make.com, Groq AI, and Google Sheets.
What Your AI Telegram Bot Will Do:
Smart FAQ Resolution: Automatically answers customer questions using your Knowledge Base powered by Groq AI (qwen/qwen3.8-27b).
Automated Ticketing System: If the AI finds no match, it instantly logs a structured ticket (ID, Timestamp, User Info) directly into Google Sheets.
Instant Admin Alerts: Sends real-time Telegram notifications to your support team whenever a ticket requires human attention.
Human Agent Handover: Smooth live-chat relay system so your team can reply directly to customers within Telegram.
Why Choose This System?
Zero SaaS Fees: Runs on ultra-fast Groq AI and lightweight Make.com workflows.
Easy to Manage: Update FAQs and track tickets directly in standard Google Sheets.
100% Reliable: Dual-route logic ensures zero lost leads or unaddressed issues.
Message me before ordering so we can review your custom support workflow!
Get to know Adebanji.O
Adebanji.O
AI Automation Engineer and Make com Workflow Specialist
- FromNigeria
- Member sinceOct 2026
Languages
English, French
I build high-performance, cost-effective automation pipelines connecting Webhooks, AI models (Groq / OpenAI), Google Sheets, CRMs (HubSpot, Salesforce), and instant alert channels (Telegram, Slack). I specialize in lead triage, dynamic routing, and workflow optimization to eliminate manual data entry and speed up sales response times.
My Portfolio
FAQ
Can I update the FAQ knowledge base myself later?
Yes, absolutely! You can easily add, edit, or delete questions and answers directly inside your Google Sheet anytime without touching any code or workflow settings.
Are there high recurring monthly software costs?
No, Unlike expensive SaaS chatbot platforms, this setup runs on Make.com's lightweight automation tier and Groq AI's extremely low-cost/free API tier, saving you hundreds of dollars monthly.
