I will zendesk gorgias pipedrive freshdesk for ecommerce shopify customer support
Nigeria
Ecommerce CRM Specialist
About this Gig
i will help you set up and optimize Zendesk, HubSpot, and Pipedrive with advanced workflows, automations, and AI to save time and boost productivity.
Need to streamline your customer support?
You're tired of inefficient workflows and missed tickets, I can help. i will set up your Zendesk, HubSpot, or Pipedrive CRM and integrate them with Freshdesk to automate ticketing, support responses, and more.
What I Offer:
- Zendesk & Freshdesk setup & basic automation
- Full CRM integrations with HubSpot, Pipedrive, and more
- Automated ticket routing, SLA rules, and escalation logic
- Workflow optimizations to save you time and money
- Reporting setup to track KPIs and improve CSAT
Why Choose Me?
With years of experience working with high-volume support teams, I create systems that scale. You'll get customized, reliable support solutions that grow with your business.
Packages:
Choose from Basic, Standard, or Premium to match your needs. Whether you're just getting started or need a full-service automation overhaul, I've got you covered.
Let's get your support system running efficiently today!
Software:
Zendesk
Industry:
E-Commerce
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Other
My Portfolio
FAQ
What platforms do you support for CRM and helpdesk setups?
I support Zendesk, HubSpot, Pipedrive, Freshdesk, and more. Let me know your platform, and I’ll customize the setup for you.
Do you provide training for using the new system?
Yes, I offer team training to ensure a smooth transition and that your team knows how to use the new setup effectively.
Can you integrate with Shopify or other e-commerce platforms?
Absolutely! I can integrate Zendesk, HubSpot, and Pipedrive with Shopify, making sure customer support and sales are aligned.
Do you offer ongoing support after setup?
Yes, I provide ongoing support for all systems I set up, ensuring they continue to run smoothly as your business grows.
How long does it take to set up Zendesk or HubSpot?
Setup typically takes 3-7 days depending on the complexity of your needs. I’ll give you an exact timeline once we discuss your requirements.
Will you help with automation workflows and integrations?
Yes! I specialize in setting up automations like ticket routing, lead capturing, and CRM integrations to save your team time and reduce errors.
Do you support multi-language setups?
Yes, I can set up your Zendesk or Freshdesk system to support multiple languages for global teams and customers.
Can you create custom reports for my support team?
Yes, I can configure custom reports to track your KPIs like CSAT, SLA, response time, and agent performance in real time.
Is the setup optimized for e-commerce?
Yes! I have experience setting up helpdesk systems for e-commerce businesses, including integrations with platforms like Shopify and WooCommerce.
What happens if I need changes after the setup is complete?
I offer post-setup adjustments to ensure your system is working exactly how you need it. You can contact me for support at any time.
