I will be your multilingual customer service and guest support expert

United Kingdom

I speak English, Arabic, French

Customer Service Specialist Trilingual Translator

I am a trilingual operations professional with over 25 years of experience in property management, administrative operations, and civil engineering. I specialize in short-term rental management and cu...
About this Gig

Are you a busy Airbnb host, property manager, or business owner struggling to keep up with guest messages and customer inquiries?

With over 25 years of experience in operations, property management, and hospitality, I provide reliable, professional customer support that keeps your guests happy and your reviews high.

What I offer:

  • Prompt, friendly responses to guest and customer messages (email, chat, social media)
  • Support in English, French, and Arabic
  • Experience managing Airbnb and Booking.com properties with a 4.9/5 guest rating
  • Clear communication and attention to detail
  • Flexible availability to match your business needs

Whether you need daily message management, ongoing support, or help handling a busy season, I bring the same care and professionalism I've applied throughout my career in customer-facing roles.

Let's discuss your needs - message me before ordering if you have questions!

Messaging platform:

Email

SMS

Social media

Live chat

Language:

Arabic

English

French

Work model:

Project-based

Weekly assistance

Monthly retainer

Industry:

Business services & consulting

Lifestyle

Real estate

Purpose:

Business

My Portfolio