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I will improve your business operations and profitability
KPI Operations Consultant
You found me — a business and operations professional with over 13 years of experience across hospitality, including restaurants, hotels, pubs and multi-revenue businesses. I help identify operational...
About this Gig
Is your business not performing as efficiently or profitably as it could?
I'm João (Joe), a business and operations professional with over 13 years of experience across hospitality, including restaurants, hotels, pubs and other multi-revenue businesses.
I help businesses identify operational weaknesses, improve efficiency and turn challenges into opportunities for growth and profitability.
I look at your business from multiple perspectives customer, owner and manager giving me a broader understanding of your operations and how different needs can be balanced.
I can analyse your processes, identify inefficiencies and provide practical recommendations to improve performance, profitability and customer experience.
I also stay up to date with market trends, technology and automation, identifying where these can simplify operations and create better customer experiences.
Whether you need an outside perspective, help solving an operational problem, or a clear strategy for improvement, I can provide practical, commercially focused advice based on real-world experience.
Lets identify the opportunities within your business and turn them into results.
Business type:
Solopreneurs
•
SMBs
Service type:
Integrations
•
Workflow optimization
•
Process mapping
Other Business Consulting Services I Offer
FAQ
What types of businesses can you help?
I specialise in hospitality, including restaurants, hotels, pubs and other multi-revenue businesses. I can also support businesses in other industries where my operational experience is relevant.
What can you help me improve?
I can analyse operations, identify inefficiencies and opportunities, and provide practical recommendations to improve efficiency, profitability, performance and customer experience.
Do I need to provide business information before we start?
Yes. The more information you can provide about your business, operations and challenges, the more tailored and useful my analysis can be.
Can you help if I don't know exactly what the problem is?
Absolutely. You don't need to have the solution identified. I can help assess your business, identify potential weaknesses and highlight areas where improvements could be made.
Can you help with technology and automation?
Yes. I can identify opportunities where technology and automation could simplify operations, improve efficiency or enhance the customer experience. Implementation can be discussed separately where required.
Do you provide financial forecasts?
Yes. Financial forecasting can be provided as an additional service, depending on the information and level of analysis required.
Can you work with businesses outside hospitality?
es. While hospitality is my core area of expertise, many of the operational principles I use can be applied to other businesses.
Can you provide ongoing consulting?
es. If you would benefit from continued support after the initial consultation, ongoing consulting arrangements can be discussed and tailored to your business needs.
