1. Automated Reward & Point Tracking
- Direct in-chat points tracking (WhatsApp, IG DM, Messenger).
- Real-time balance updates sent automatically after purchases.
- Tier upgrades (Bronze, Silver, Gold, VIP) triggered by customer spend.
2. Instant In-Chat Redemption & Social Commerce
- Interactive reward catalog right inside WhatsApp & Messenger.
- One-click discount code & gift voucher generation.
- Seamless integration with your store inventory and AFUM visual CRM.
3. Proactive Re-engagement & Retention
- Birthday and anniversary automated reward flows.
- Automated "We Miss You" drip campaigns for inactive buyers.
- Targeted broadcast campaigns segmenting high-value VIP clients.