I will be an email and chat customer support specialist

Nigeria

I speak English, Igbo

Executive Virtual Assistant, Customer Support Specialist, ADHD Support

I help founders, executives, entrepreneurs, and ADHD professionals stay organized and productive through reliable virtual assistance and customer support. With 4+ years of experience, I specialize i...
About this Gig

I deliver exceptional customer experiences with reliable and professional customer support services.


I help businesses provide fast, friendly, and efficient support that improves customer satisfaction, strengthens brand loyalty, and increases customer retention. Whether you run an eCommerce store, SaaS business, startup, or service-based company, I can serve as an extension of your team and ensure every customer interaction reflects your brand values.


My services include:

  • Email Support
  • Live Chat Support
  • Ticket Management
  • Customer Inquiry Resolution
  • Order Tracking & Updates
  • Shopify Customer Support
  • Gorgias Ticket Handling
  • CRM & Helpdesk Management
  • Customer Follow-ups
  • Refund & Return Assistance
  • Knowledge Base Support
  • Customer Satisfaction Monitoring


I am experienced in handling customer concerns professionally, resolving issues efficiently, and maintaining clear communication throughout the customer journey. My goal is to help your customers feel heard, valued, and supported while allowing you to focus on growing your business.


Let's work together to create a positive customer experience that keeps customers coming back.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

English

Nigerian

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio