I will be your virtual assistant for logistics management
Supply Chain,Logistics,Operations Support Specialist
About this Gig
Struggling to keep up with delayed shipments, missed courier updates, or unhappy customers asking "where's my order?" I've got you covered.
I'm Ahmad, a logistics support specialist with 2 years of hands-on experience at TCS Courier & Logistics, working directly with Transport Management Systems (TMS) in a consumer sales role. I know exactly how shipments move, where delays happen, and how to catch problems before your customers do.
What I'll do for you:
Track your orders/shipments from dispatch to delivery
Flag delays and exceptions early before they become complaints
Coordinate directly with couriers on failed or delayed deliveries
Send you clean, easy-to-read status reports (daily/weekly)
Help you keep customers informed, so support tickets go down
Why work with me:
I've worked inside a real logistics company, not just read about it. I understand courier processes, delivery exceptions, and how to communicate updates that actually reduce customer frustration not generic tracking copy-paste.
Whether you're running a small e-commerce store or managing bulk shipments, I'll keep your delivery pipeline organized so you can focus on growing your business instead of chasing couriers.
Target country:
Worldwide
FAQ
Do you have real logistics industry experience, or is this just theory?
Real experience — I worked 2 years at TCS Courier & Logistics in Consumer Sales, using TMS daily for shipment and order operations.
What information do you need from me to get started?
Your order/shipment tracking numbers (or access to your store's order system), courier name(s), and how you'd like updates delivered (spreadsheet, message, email, etc.)
Can you handle high order volumes?
Yes — Basic covers up to 20 orders, Standard up to 50, and Premium up to 100/week. For higher volume, message me for a custom quote.
Do you offer ongoing/monthly support instead of one-time gigs?
Yes, message me before ordering and I can set up a custom monthly package based on your order volume.
What if a courier isn't responding or a delivery is stuck?
I'll escalate directly with the courier and keep you updated on resolution progress — this is included in Standard and Premium.
Do you work with specific platforms (Shopify, WooCommerce, Amazon, etc.)?
I can work with tracking data from any platform — just share your order/tracking sheet or export, and I'll take it from there.

