I will consult with zendesk or freshdesk or intercom implementation

A
ahmadreda96
A
ahmadreda96
Reda

Level 1

5.0
5.0

About this gig

Lets discuss building or optimizing your Zendesk!


Among services offered:

  • HelpCentre Branding
  • HelpCentre Content
  • Google Analytics & Search Console Integration
  • Contact forms
  • DNS settings (Email)
  • Channel Integration
  • Agent Accounts & Departments
  • Agent views & Workspaces
  • HTML E-mail Template
  • Macros
  • Organizations setup
  • SLA policies
  • Business Hours & schedules & rules
  • Categorize tickets
  • Automations & Triggers
  • Customer Satisfaction Surveys
  • Answer Bot
  • Training
  • Reports (Explore)
  • Plug-ins ( Shopify, Shopee, ShipStation )
  • Multi Brand
  • Advanced WhatsApp
  • Sales CRM Integration
  • Slack Integration
  • Zendesk API

Get to know Reda

Reda

Solution Architect, Business Operations Manager, Zendesk Premier Partner

5.0(26)

Level 1

  • FromEgypt
  • Member sinceApr 2022
  • Avg. response time1 hour
  • Last delivery2 months
  • Languages

    English, Arabic, Spanish, French
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Reviews

8 reviews for this Gig
5.0

(8)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • A

    abdullah142003

    GB

    United Kingdom

    5

    Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!

    $200-$400

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    chan61

    PH

    Philippines

    5

    Just wanted to share how great my experience was working with Reda on Zendesk. He really understood the ins and outs of what I needed, and honestly, I felt like he went the extra mile to make sure everything went smoothly. I was impressed by how quickly things got done, and he kept me updated every step...

    $200-$400

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • D
    image-docs

    deealsy

    CH

    Switzerland

    5

    I had many problems with Zendesk, but he was able to solve everything in minutes. Very professional, helpful, and comes up with great ideas that can be implemented. Highly recommended!

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • J
    image-docs

    justinhoogeweg

    US

    United States

    5

    Great help when setting up zendesk

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • J

    jadamsstylo

    US

    United States

    5

    As always great work. Professional and fast delivery.

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

8 reviews for this Gig
5.0

(8)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • A

    abdullah142003

    GB

    United Kingdom

    5

    Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!

    $200-$400

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    chan61

    PH

    Philippines

    5

    Just wanted to share how great my experience was working with Reda on Zendesk. He really understood the ins and outs of what I needed, and honestly, I felt like he went the extra mile to make sure everything went smoothly. I was impressed by how quickly things got done, and he kept me updated every step...

    $200-$400

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • D
    image-docs

    deealsy

    CH

    Switzerland

    5

    I had many problems with Zendesk, but he was able to solve everything in minutes. Very professional, helpful, and comes up with great ideas that can be implemented. Highly recommended!

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • J
    image-docs

    justinhoogeweg

    US

    United States

    5

    Great help when setting up zendesk

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • J

    jadamsstylo

    US

    United States

    5

    As always great work. Professional and fast delivery.

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No