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Fiverr Pro
English
$
USD
I will setup or optimize your zendesk
Solution Architect, Business Operations Manager, Zendesk Premier Partner
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automat...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
What people loved about this freelancer
xxatheistxx
United States
I can't say enough good words about him, he was BEYOND helpful. Honestly, when it comes to anything related to zendesk or customer support, I won't ever go...
user38004119
United States
Reda was a pleasure to work. By far one of the best Upworkers I’ve hired. He was very professional. Had a kick off call and periodic check ins. Delivered as promised.
nulluser1
United States
Reda has outstanding communication skills and really is an enterprise specialist in all areas of business from IT to CRM SALES, EVERYTHING involving APIs integrations...
econnect_city
Canada
The gig did an excellent job. I have asked 2 other sellers to complete the tasks related to Zendesk but I simply lost my time. If you wa t a good and impeccable work. Contact this gig.
ecomdaniel0
Japan
He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.
About this Gig
- Full Setup Assistance: From purchasing agents to the completion of live operations, I will guide you through the entire setup process
- Help Desk Branding: Customize your online help desk with your brand identity for a consistent user experience
- Channel Integration: Email, Facebook, Instagram, Twitter, WhatsApp
- DNS Settings Optimization: Ensure security and avoid spam
- Agent Accounts & Departments: Set up company hierarchy
- Organizational Setup: Configure B2B clients with conditions
- Ticket Categorization: Report on specific use cases
- Service Level Agreements: Define SLA policies & business hours
- Automations & Triggers: Streamline workflows
- Agent Views & Workspaces: Customize for productivity
- HTML Email Template Fixes: Improve email appearance
- Contact Forms with Conditions: Enhance user experience
- Video Tutorials & Training: Personalized learning sessions
- Sales CRM Integration: Integrate or build CRM
- Advanced WhatsApp Setup: Assistance with integration
- Multiple Helpdesks Management: Manage multiple URLs
- Macro Creation: Automate repetitive tasks and resolve them with just one click
- Answer Bot & Article Recommendations: Self-service options
- Reports & Dashboards: Track support performance
FAQ
Will you be able to setup Zendesk from scratch?
Yes!
Can you recommend a Zendesk Package?
Yes, I can help you choose from Zendesk wide range of packages after understanding your requirements & I can get discounts for larger amounts of agents.
Will you offer documentation? & Training videos & meetings?
Yes
What do I need to get started?
You’ll need an active Zendesk account (or I can guide you in setting one up), access to your domain settings (for DNS/email), and a clear idea of your support goals or workflows.
Do you work with Zendesk Suite Sales or Support only
Yes, I support both! I can set up Zendesk Support, Suite, Sell, or a custom combination, depending on your needs.
Can you help set up Zendesk AI and bots?
Absolutely. I can enable Zendesk AI features like the Answer Bot, article recommendations, and workflow automation using bots.
Do you provide training for my team?
Yes! I offer personalized video tutorials and live training sessions to make sure your team is confident using Zendesk.
Reviews
16 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
E ecomdaniel0
Japan
Great work, always nice working with Reda!
$100-$200
Price
8 days
Duration
Helpful?M matthew_qt
United Kingdom
Amazing all round, Could not be happier! Thankyouuu
$200-$400
Price
3 weeks
Duration
Helpful?E ecomdaniel0
Japan
He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.
$200-$400
Price
10 days
Duration
Helpful?V vinbay_tech
Egypt
He prepared all what is needed to be done before hand, shared every step with us, also provided better solution for our case. His communication skills is impeccable. Highly recommended.
$100-$200
Price
10 days
Duration
Helpful?X 
xxatheistxx
United States
I can't say enough good words about him, he was BEYOND helpful. Honestly, when it comes to anything related to zendesk or customer support, I won't ever go to anyone else. He was helpful, kind, incredibly knowledgable & went above and BEYOND. Thanks so much man!!!
$100-$200
Price
10 days
Duration
A 
Seller's Response
Helpful?
Reviews
16 reviews for this Gig
| (16) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
E ecomdaniel0
Japan
Great work, always nice working with Reda!
$100-$200
Price
8 days
Duration
Helpful?M matthew_qt
United Kingdom
Amazing all round, Could not be happier! Thankyouuu
$200-$400
Price
3 weeks
Duration
Helpful?E ecomdaniel0
Japan
He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.
$200-$400
Price
10 days
Duration
Helpful?V vinbay_tech
Egypt
He prepared all what is needed to be done before hand, shared every step with us, also provided better solution for our case. His communication skills is impeccable. Highly recommended.
$100-$200
Price
10 days
Duration
Helpful?X xxatheistxx
United States
I can't say enough good words about him, he was BEYOND helpful. Honestly, when it comes to anything related to zendesk or customer support, I won't ever go to anyone else. He was helpful, kind, incredibly knowledgable & went above and BEYOND. Thanks so much man!!!
$100-$200
Price
10 days
Duration
A Seller's Response
Helpful?
