I will be customer support agent for live chat and email support

Ahmad Sarfraz

Pakistan

I speak Urdu, English

Airbnb and ecommerce customer support agent

I’m a full-time freelancer specializing in Customer Support, Airbnb Co-Hosting & Virtual Assistance, with 4+ years of experience. I help businesses manage customer inquiries, guest communication, and ...
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About this Gig

Looking for a reliable customer support specialist to represent your business professionally? I provide fast, friendly support through live chat, email, and social media, handling customer inquiries, support tickets, orders, follow-ups, and concerns while delivering an excellent customer experience.


What I can help you with:

Email Customer Support

Live Chat Support

Social Media DMs & Comments

Customer Inquiry Management

Order Tracking & Updates

Returns & Refunds

Customer Complaints & Issue Resolution

Ticket Management & Escalation

Basic Technical Support

Sales & Pre-Sales Support

Customer Follow-Ups

FAQ & Knowledge Base Updates

Platforms & Tools:


Helpdesk: Zendesk, Freshdesk, Zoho Desk, LiveAgent

E-commerce: Shopify, WooCommerce, Amazon

Communication: WhatsApp, Instagram, Facebook, TikTok

Team Tools: Slack, Notion, Google Workspace


Why work with me?

I offer fast, professional, and empathetic customer support with strong attention to detail and a focus on customer satisfaction.

I dont just answer messages, I build trust and keep customers happy. Message me before ordering, and lets discuss your support needs!

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be customer support agent for live chat and email support
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be customer support agent for live chat and email support

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

Discord

Service type:

Technical support

Language:

English

•

French

•

Spanish

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Liveagent

Knowledge base software:

Freshdesk

•

Liveagent

•

Zoho

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