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Fiverr Pro
English
$
USD
I will provide shopify, woocommerce, etsy and ecommerce customer support service
Full Time Shopify Customer Support Reliable and Empathetic Service
I am Ahmed, a full-time customer support agent dedicated to providing reliable and empathetic service. With strong experience in email, live chat, social media, and phone support, I specialize in hand...
About this Gig
Professional eCommerce Customer Support for Your Shopify or Online Store
Are you tired of losing customers due to poor communication or delayed responses? Im here to help!
With 5+ years of professional experience handling Shopify, email, and chat support, Ill make sure your customers always receive friendly, fast, and reliable assistance.
What I Offer:
- 24/7 Email, Chat & Order Support
- Tracking updates and refund handling
- Dispute resolution (PayPal, Klarna, etc.)
- Product inquiries and shipping assistance
- Shopify order management and CRM updates
Why Choose Me:
- Experienced in fashion & dropshipping stores
- Fluent English, polite and professional tone
- Fast responses and 100% accuracy
- Dedicated to boosting customer satisfaction & repeat sales
Whether you need a full-time agent, part-time support, or help with specific customer cases, Ill manage everything smoothly so you can focus on growing your business.
Lets make your customers happy today message me before ordering for a quick chat!
Social media platform:
Other
Service type:
Non-technical support
Language:
English
•
German
•
Spanish
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Other
Knowledge base software:
Freshdesk
•
Freshservice
My Portfolio
FAQ
What platforms do you support?
I can manage customer queries on Gmail, Zendesk, Re:amaze, Freshdesk, Gorgias, or any CRM your store uses. I’ll quickly adapt to your preferred system.
Do you have experience with eCommerce stores?Do you have experience with eCommerce stores?
Absolutely! I’ve handled support for Shopify, WooCommerce, Etsy, and dropshipping brands, resolving hundreds of customer tickets — from refunds to delivery issues.
Can you follow my brand’s tone and policies?
Yes — I always match your brand voice and guidelines. Before starting, I’ll review your policies to ensure every reply feels professional and consistent.
Do you offer live chat or social media support?
Yes! My Premium package includes full-day coverage of email, chat, and social media messages. You’ll get daily or weekly reports as well.
How do you handle refunds or complaints?
I use a strategic, customer-first approach — offering partial refunds or alternative solutions to keep your customers happy without hurting your profit margins.
Can I request a custom plan?
Of course! If you need specific hours, weekend support, or extra coverage, just message me — I’ll create a custom offer that fits your needs perfectly.
