I will be your dedicated customer service agent for shopify, amazon
SEO Expert ,Digital Marketing, Google Anayltic
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Is your inbox killing your business reputation?
I'm Ahsan, a Level 2 Seller with 7+ years of eCommerce customer support experience. I help online store owners deliver fast, professional support that turns angry customers into loyal fans.
What I handle for you:
- Email & ticket management
- Live chat support Returns,
- Refunds & disputes Order tracking & fulfillment issues
- Social media DMs & comments
- Daily summary reports
Platforms & Tools:
- Shopify
- Amazon
- eBay, Etsy
- WooCommerce
- Gorgias
- Zendesk
- Freshdesk
- Tidio
- Gmail
Why choose me: 212+ orders | Perfect 5.0 rating, Professional English, zero robotic replies, I match your brand voice exactly, NDA available, your data stays safe, Flexible timezone coverage
Message me before ordering so we can discuss your store, ticket volume, and workflow. I'll handle your customers you focus on growing.
-Ahsan
Clients I’ve worked with
Coldest
Home & kitchen Stores
Manage tickets assigned by agents, supervise agent activity, review ticket actions. Fulfill orders, monitor reviews on Shopify, Amazon, anOkendo. Impact Improve team productivity, enhance customer satisfaction, and maintain a positive brand image.
Sep 2023
My Portfolio
FAQ
What types of customer service do you provide?
I handle customer inquiries via phone, email, or chat. My services include resolving complaints, processing orders and returns, providing product information, and offering technical support too.
How do you assure the confidentiality of projects?
I prioritize confidentiality and handle all sensitive business information, customer data, and project details with the utmost professionalism and security. I’m happy to sign a NDA upon request. Your trust is essential, and I will never share or misuse any information related to your business.
Do you offer 24/7 customer service?
I provide flexible working hours depending on your needs. However, if you require 24/7 support, we can discuss customized packages to accommodate different time zones and coverage.
How do you handle difficult or upset customers?
With over 7 years of experience, I’m skilled in de-escalating tense situations. I remain calm, listen to the customer’s concerns, and work towards a solution that ensures their satisfaction while aligning with your business policies.
Can you manage multiple customer service platforms simultaneousl
Yes, I can manage inquiries across various platforms such as phone, email, chat, or social media to ensure your customers are supported wherever they reach out.
Do you provide reports or feedback on customer interactions?
Absolutely! I can provide detailed reports, summaries, and feedback based on customer interactions to help improve your service or product offerings.
Can you customize services to fit my business needs?
Yes! I offer tailored customer service solutions that fit your business requirements, whether you need short-term or long-term support.
How do you handle technical support?
I offer technical troubleshooting and guidance for products or services, ensuring that customers understand solutions step-by-step, improving their experience with your offerings.
What is your process for onboarding new clients?
We will start with a discussion about your business and customer service needs. After assessing your requirements, I’ll create a tailored plan, set up systems if needed, and get to work efficiently handling customer interactions.
22 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
V victoria_math77
Repeat Client

United States
it was good to have you.
$600-$800
Price
1 day
Duration
Helpful?R rwm31586
Repeat Client

United States
Always an honor and pleasure to work with!
$200-$400
Price
6 days
Duration
A 
Seller's Response
Helpful?R rwm31586
Repeat Client

United States
Great to work with!
$200-$400
Price
8 days
Duration
A 
Seller's Response
Helpful?R rwm31586
Repeat Client

United States
Great to work with!
$200-$400
Price
8 days
Duration
A 
Seller's Response
Helpful?R rwm31586
Repeat Client

United States
Great to work with yet again!
$200-$400
Price
7 days
Duration
A 
Seller's Response
Helpful?
22 reviews for this Gig
| (22) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
V victoria_math77
Repeat Client

United States
it was good to have you.
$600-$800
Price
1 day
Duration
Helpful?R rwm31586
Repeat Client

United States
Always an honor and pleasure to work with!
$200-$400
Price
6 days
Duration
A 
Seller's Response
Helpful?R rwm31586
Repeat Client

United States
Great to work with!
$200-$400
Price
8 days
Duration
A 
Seller's Response
Helpful?R rwm31586
Repeat Client

United States
Great to work with!
$200-$400
Price
8 days
Duration
A 
Seller's Response
Helpful?R rwm31586
Repeat Client

United States
Great to work with yet again!
$200-$400
Price
7 days
Duration
A 
Seller's Response
Helpful?

