I will build an ecommerce ai chatbot for order tracking and faqs


About this gig
Automate Order Tracking & Customer Support for Your Online Store
Are you manually replying to "where's my order?" messages or losing valuable customer details in scattered chats?
I build custom e-commerce AI chatbots for your website or WhatsApp that handle the entire order journey from start to finish seamlessly.
What This Chatbot Can Do:
- Order Reception: Collects customer name, contact, and order details directly through conversational chat.
- Auto Order ID Generation: Every order gets logged with a unique ID, customer details, date/time, and live status in your backend.
- Order Tracking: Lets customers check their order shipping status instantly, 24/7, without messaging your support team.
- FAQ Handling: Automatically answers repetitive questions regarding shipping, returns, pricing, and policies.
- Multi-Platform: Deploys smoothly on your website widget or WhatsApp.
Why Choose Me?
- Deep integration with Shopify, WooCommerce, and backend databases via automated workflows (Make/Zapier).
- Specialized expertise in AI bot building (Botpress, Voiceflow) and e-commerce automation.
- Complete walkthrough video provided upon delivery.
Note: Please drop me a message before placing an order.
Get to know Farhan.ai
AI Chatbot and Voice Agent Developer for Businesses
- FromPakistan
- Member sinceJul 2026
- Avg. response time1 hour
Languages
Urdu, English, Arabic
My Portfolio
FAQ
Which platforms and builders do you use to build the chatbot?
I build high-performing e-commerce chatbots using industry-standard platforms like Botpress, Voiceflow, and Tidio, integrated seamlessly via tools like Make.com or Zapier.
Can the chatbot connect to my store's database or Shopify/WooCommerce?
Yes! The bot can securely connect with your backend databases or e-commerce platforms to fetch live order status, tracking updates, and customer details instantly.
Will this chatbot work on both my website and WhatsApp?
Absolutely. Depending on your choice, the chatbot can be deployed as a web widget on your online store, directly on WhatsApp, or across multiple channels simultaneously.
How does the chatbot handle customer order tracking?
Customers simply provide their order ID or phone number in the chat, and the AI instantly queries your system to give them precise, real-time shipping and delivery updates without human intervention.
