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I will set up an elevenlabs ai voice agent for you
Samuel V
About this gig
Want an AI voice assistant to answer routine inbound questions and collect useful information before a human takes over?
I can configure an ElevenLabs conversational voice agent with a focused knowledge base, welcome message, call flow and clear fallback rules. Higher packages add an inbound calling connection, notification and one supported CRM or calendar integration.
My previous product work has involved ElevenLabs and Twilio integrations in an operational communications platform. I use that experience to build narrowly scoped, testable voice workflows.
I deliver the configuration, agreed integrations, example calls, test notes and handover.
ElevenLabs, telephony, phone numbers, hosting and API usage are paid by the client. Live calls depend on provider coverage and account approval. This service is for lawful, consent-aware inbound use; no impersonation, unauthorized voice cloning, unsolicited robocalling or guaranteed call-conversion results.
Get to know Samuel V
Samuel V
AI Engineer, Automation Officer, Software Dev
- FromVietnam
- Member sinceOct 2026
- Avg. response time1 hour
Languages
English, Spanish, French
I am a founder and technical product lead with six years of experience building AI and data systems for regulated industries like fintech and pharma. I have delivered 20+ client engagements across Colombia, Panama, and Vietnam. I specialize in Python, AWS, and RAG systems, managing everything from architecture to security reviews.
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FAQ
What is an ElevenLabs AI voice agent?
An AI voice agent is a conversational assistant that can speak with callers, answer approved questions, collect information, and perform configured actions through supported integrations. It can handle routine inbound inquiries while directing situations that need human attention to your team.
What types of businesses can use this service?
Voice agents can support appointment inquiries, customer-service FAQs, lead intake, reception workflows, and basic call routing. They're particularly useful when a business receives repetitive inbound questions that follow a clearly defined process.
How does the setup process work?
First, we'll define the agent's purpose and conversation flow. I'll configure the voice, instructions, knowledge base, and fallback behavior in ElevenLabs. Depending on your package, I'll connect supported calling or business tools, test sample conversations, and provide a handover.
What do I need to provide before development starts?
I'll need your business information, common caller questions, desired call outcomes, operating hours, escalation rules, and any existing scripts. For live calls or integrations, you'll also need suitable ElevenLabs, telephony, or business-service accounts.
Can the AI voice agent answer real phone calls?
Yes, when live telephony integration is included in the selected package and the necessary provider services are available. The Basic package covers a sandbox voice agent, not live phone deployment. Live calling also depends on phone-number availability, provider approval, and account configuration.
Can the voice agent book appointments or update my CRM?
Yes, with supported integrations. Premium includes one agreed CRM or calendar connection. More complex actions, additional systems, multi-step transactions, and custom API development may require a separate quote.
Does the agent support multiple languages or custom voices?
ElevenLabs offers different voice and language capabilities, depending on the selected model and plan. We can select an appropriate available voice and test the required languages. Custom voice can be considered as well if needed.
What happens if a caller asks something the AI cannot handle?
I'll configure fallback rules, including acknowledging uncertainty and directing the caller to an appropriate next step. Live transfers, voicemail, or human escalation depend on your selected package, telephony provider, and supported configuration.
Are ElevenLabs, phone numbers, and calling minutes included?
No. ElevenLabs subscriptions, telephony services, phone numbers, API usage, and calling minutes are third-party expenses paid through your accounts. I'll help explain which services are required before implementation so you can estimate your operating costs.
Who owns the agent, and how do privacy and maintenance work?
You'll control the client-owned accounts and receive the custom configuration and documentation included in your order. I'll fix implementation defects reported within 7 days; ongoing monitoring and improvements are separate services.
