I will test your ai chatbot for customer service mistakes

I will manually test your AI chatbot as a real user would. I will check every response for grammar mistakes, spelling errors, broken links, and placeholder text. I will verify that each answer matches the user's intent with no hallucinations or contradictions. I will run edge cases including empty messages, extremely long inputs, special characters, rapid topic switching, and repeated questions. I will test fallback behavior to ensure the bot says "I don't know" gracefully instead of crashing. I will evaluate tone consistency to confirm the bot stays in character whether friendly, professional, or humorous. I will test intent recognition by rephrasing the same question multiple ways. I will perform safety and bias testing to catch offensive or harmful responses. I will run regression tests on previously fixed issues. I will test up to two additional languages if applicable. I will score personality adherence throughout every conversation. I will document all issues in a detailed spreadsheet with severity labels including Critical, Major, Minor, and Suggestion. For premium packages, I will record a video walkthrough showing you the top three problems in action.