I will automate your saas customer support with a custom ai support agent
About this gig
Most SaaS founders are forced to spend time answering the same support questions every day or pay staff to do it. That slows down product development, blocks growth, and increases operational cost.
I help SaaS founders reduce support workload and scale faster by building AI Support Agents that handle customer issues automatically without hiring more staff.
If your support inbox is always full, customers ask the same questions, or your team is spending hours on onboarding and troubleshooting this solves it.
What you get:
A fully trained AI Support Agent that understands your product
Guided onboarding flows + in-app/helpdesk support
Troubleshooting logic + feature walkthroughs
Only escalates to you when necessary
Integrates with your website, app, CRM, Slack, Intercom, or email
No templates. No generic chatbots.
This is custom to your SaaS, your tone, your features, your workflows.
Outcome:
Support load reduced (40-90%)
Faster onboarding + fewer cancellations
Your team gets their time back
Users get answers instantly
This is for founders who want to scale without burning out.
Send me your SaaS link I'll review and recommend the best system for your stage.
Get to know Aidev Solution
AI Development Experts
- FromChile
- Member sinceApr 2025
- Avg. response time1 hour
Languages
English, Spanish, French
FAQ
How do you train the AI support agent to understand my product?
I use your existing documentation, help articles, onboarding guides, and recorded support conversations to build the AI agent’s knowledge base. If your documentation is limited, I will ask targeted clarifying questions and create guidance logic based on your real support workflows.
Will the AI replace my support team or work alongside them?
It works alongside your team by handling repetitive and predictable support requests. When it encounters an issue that requires human insight, it escalates with full conversation context. This allows your team to stay focused on higher value customer issues instead of routine troubleshooting.
What platforms can this be integrated with?
The AI support agent can be integrated with your website, web app, mobile app, live chat, helpdesk, email system, and CRM/ticketing platforms. If your product uses a custom workflow, I can design custom integration logic to match your environment

