I will be your customer service representative

Philippines

I speak English
Hi! I’m Aikie, a dedicated and detail-oriented Virtual Assistant with over 6 years of experience, specializing in customer service, administrative support, scheduling, property management, and appoin...
About this Gig

Looking for a reliable Virtual Assistant to handle your customer service professionally and efficiently? I'm here to help you manage your customer interactions so you can focus on growing your business.


I provide high-quality customer support with a friendly, professional tone that helps improve customer satisfaction and build trust in your brand.


What I can do for you:

  • Respond to customer emails professionally and quickly
  • Handle live chat support
  • Manage social media messages (DMs)
  • Answer FAQs and provide product/service information
  • Track orders and update customers
  • Handle complaints and escalate issues when needed
  • Maintain CRM records and customer notes

Why choose me?

  • Fast and clear communication
  • Professional and friendly tone with customers
  • Organized and detail-oriented
  • Quick learner (I can adapt to your tools and systems)
  • Committed to delivering high-quality support


️ Availability:

Flexible working hours depending on your needs (short-term or long-term support available)

My goal is to make your customers feel heard, supported, and satisfied while helping your business run smoothly behind the scenes.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

English

Filipino

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Freshdesk

Zoho

Other

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