I will be your virtual assistant for customer support

Looking for a reliable, professional, and empathetic specialist to handle your customer support? You are in the right place!

With a solid background in customer-facing roles, digital marketing, and high-pressure travel operations, I know exactly how to keep your clients happy and protect your brand reputation. I can seamlessly integrate into your workflow to manage daily operations and inquiries.

What I offer:

• Multi-Channel Support: Professional handling of Live Chat, Email, and WhatsApp Business.
• Voice Support: Calm and clear communication via Inbound/Outbound Phone calls.
• Ticket Management: Helpdesk organization, troubleshooting, and CRM updates.
• Crisis Management: High efficiency in resolving urgent issues under pressure.

Why choose me?

1. Fluent in English & Native Portuguese.
2. Flexible schedule with great availability for alternative shifts and weekends since my full time job is in a 12x36 schedule.
3. Fast learner for any CRM or internal ticketing software.

Please message me before placing an order to discuss your needs!