I will be your virtual assistant in spanish

I am a virtual assistant with 3 years of experience in different areas:

Customer service and administrative assistant:

• Personalized attention through social networks, WhatsApp, email, among others.
• Customer classification.
• Status monitoring in sales processes.
• Meeting scheduling.
• Billing and collection management.
• Bank reconciliations.
• Creating presentations.
• Calendar management.
• Project management and team management.

Community Manager:

• Create and manage social media accounts.
• Interact with followers, respond to comments and private messages.
• Generate and publish attractive and relevant content for the target audience.
• Analyze content performance.
• Create publication calendar.

Assistant in creating and managing ecommerce stores:

• Creation of stores in Shopify and WordPress.
• Monitoring of abandoned carts and customer service.
• Configuration of discounts and promotions.
• Marketing and sales.
• Tool and application integrations.

Work tools:

Google Workspace.

Trello, ClickUp.

ManyChat.

CRM Kommo.

WhatsApp.

Shopify WordPress.

Canva - Adobe Illustrator.