I will provide professional customer support and back office operations

Bangladesh

I speak Bengali, English

Founder and CEO

I am an Operations and Support Professional with over 3 years of experience managing customer relations, IT infrastructure, and client-vendor communications. My expertise lies in streamlining backend ...
About this Gig

Are you looking for a reliable partner to handle your daily customer inquiries and backend workflows? Managing ticket queues and repetitive data tasks can take your focus away from growing your business.

I provide professional offshore customer support and back-office operations tailored to your business needs. With hands-on experience in industry-standard platforms like Zendesk and HubSpot, I ensure your workflows run smoothly and your customers receive fast, accurate responses.

What I can do for you:

  1. Customer Support Managing live chat, resolving tickets, and handling email support 24/7.
  2. Technical Helpdesk Troubleshooting product issues and providing clear technical guidance to users.
  3. Back Office Support Handling data entry, workflow management, and routine administrative operations.

Why choose my service:

  1. Fully fluent in Zendesk, HubSpot, and modern CRM tools.
  2. Focused on first-contact resolution to keep your ticket queue at zero.
  3. High attention to detail with reliable and consistent communication.

Let me take the operational weight off your shoulders so you can focus entirely on scaling your business. Drop a message today to discuss how we can get started.

Messaging platform:

Email

SMS

Social media

Live chat

Other

Language:

Bengali

English

Work model:

Monthly retainer

Industry:

Business services & consulting

E-Commerce

Purpose:

Business