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English
$
USD
I will hubspot zendesk gorgias pipedrive CRM freshdesk CRM support ai automation setup
5.0
5.0
Nigeria
I speak English, Italian, Norwegian, Romanian, Georgian, Macedonian, Lithuanian, Luxembourgish, Catalan, Korean, Icelandic, Armenian, Hebrew, Hungarian, Croatian, Irish, Finnish, Welsh, Russian, Czech, Belarusian, Bulgarian, Danish, Spanish, Dutch, German, French, Arabic, Swedish, Portuguese
68 orders completed
Friendly Gohighlevel CRM and Automation Specialist
Welcome to my Profile!
I'm Akanni and Results-driven Automation Specialist with expertise in CRM lead nurturing, digital marketing, and call center optimization.
I build end-to-end automations usin...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
What people loved about this freelancer
mymediacontract
United States
Amazing person to work with, took the time to explain everything. Also executed right away on everything! This was my first project with him, and now im giving...
travish360
United States
Great experience working with Akanni. He set up Zendesk for us and exceeded expectations in both quality and professionalism. He had strong attention to detail,...
massazr
United Kingdom
Mikail did a fantastic job researching, recommending the best solution, and configuring it to our exact requirements! Top man, top marks!
kopadot_uk
United Kingdom
Working with Akanni was absolutely brilliant. He built a custom RAG bot and knowledge base that exceeded my expectations in every way. The system is fast, accurate,...
karenpx93
Colombia
Akanni is truly professional, and I must say, the communication and delivery time were excellent. He responded almost immediately to any questions or requests...
About this Gig
I'm a your CRM, Customer Support & Automation Specialist helping fast-growing businesses streamline support using AI chatbots, ticketing systems, and smart workflows.
I design, build, and optimize real support systems used daily by teams not templates. My focus is speed, automation, accuracy, and clean workflows that reduce manual work and improve customer experience.
What I help you with:
- Zendesk, Intercom, Gorgias & HubSpot setup and optimization
- Ticket pipelines, SLAs, routing rules & escalation logic
- Triggers, automations, macros, bots & AI workflows
- Email, chat & helpdesk automation
- API, webhook & tool integrations (Slack, Gmail, website forms)
- Make, Zapier, Airtable & CRM integrations
- Support dashboards, KPIs & reporting (CSAT, SLA, response time)
- E-commerce, SaaS & service-based support systems
- Documentation, handoff & team training
I specialize in high-volume, fast-moving support environments and build systems that scale as you grow.
Free consultation available
Message me before ordering to confirm scope
Software:
HubSpot
My Portfolio
FAQ
Do you work with Zendesk, Intercom, Gorgias, and HubSpot Service Hub?
Yes. I work hands-on with all four platforms, building and optimizing support systems, automations, routing, and integrations.
Can you set up or fix automations and workflows?
Absolutely. I build and repair triggers, automations, SLAs, macros, bots, and ticket lifecycle rules to reduce manual work and speed up responses.
Can you integrate my support tool with Slack, email, or my website?
Yes. I integrate support platforms with Slack, Gmail/Outlook, website forms, CRMs, and internal tools using APIs, webhooks, Make, or Zapier.
Do you optimize high-volume or fast-paced support environments?
Yes. I specialize in high-volume operations like e-commerce, SaaS, home services, and live or time-sensitive support environments.
Can you build dashboards and reports?
Yes. I create dashboards for CSAT, SLA compliance, response time, ticket volume, and operational performance.
Do you handle API and custom integrations?
Yes. I work with REST APIs, webhooks, and custom integrations to sync data between support tools and other systems.
Can you help reduce repetitive emails and support load?
Yes. I automate email replies, routing, tagging, and categorization to significantly reduce repetitive tickets.
Will you document the system after setup?
Yes. I provide clear documentation and handover so your team can maintain and scale the system.
Can this turn into ongoing support or long-term work?
Yes. Many projects evolve into ongoing optimization, monitoring, and improvements as your business grows.
Do you offer a consultation before starting?
Yes. I offer a free consultation to review your setup, understand your workflows, and confirm scope before starting.
Reviews
24 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
K 
kopadot_uk
Repeat Client
United Kingdom
Working with Akanni was absolutely brilliant. He built a custom RAG bot and knowledge base that exceeded my expectations in every way. The system is fast, accurate, and incredibly well-structured — exactly what I needed. Communication was clear throughout, and he really understood the business requirements...
$800-$1,000
Price
2 months
Duration
Helpful?M marykeng
Repeat Client
United States
This is the second time using Akanni service and its always an awesome working relationship. I'm glad to have him import my leads and organized them in my Gohighlevel sub account. He delivered fast and communicated well. A fantastic seller who I will definitely work with again. Highly recommended
Up to $50
Price
2 days
Duration
Helpful?M 
mymediacontract
United States
Amazing person to work with, took the time to explain everything. Also executed right away on everything! This was my first project with him, and now im giving him my other two websites for him to work on for my company!
$200-$400
Price
13 days
Duration
A 
Seller's Response
Helpful?T travish360
United States
Great experience working with Akanni. He set up Zendesk for us and exceeded expectations in both quality and professionalism. He had strong attention to detail, went above and beyond to make sure everything was set up properly for our needs, and delivered in a timely manner. Very responsive, easy to...
$400-$600
Price
11 days
Duration
A Seller's Response
Helpful?L lala100
Repeat Client
United Kingdom
Great working with you...
$100-$200
Price
4 weeks
Duration
A Seller's Response
Helpful?
Reviews
24 reviews for this Gig
| (24) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
K kopadot_uk
Repeat Client
United Kingdom
Working with Akanni was absolutely brilliant. He built a custom RAG bot and knowledge base that exceeded my expectations in every way. The system is fast, accurate, and incredibly well-structured — exactly what I needed. Communication was clear throughout, and he really understood the business requirements...
$800-$1,000
Price
2 months
Duration
Helpful?M marykeng
Repeat Client
United States
This is the second time using Akanni service and its always an awesome working relationship. I'm glad to have him import my leads and organized them in my Gohighlevel sub account. He delivered fast and communicated well. A fantastic seller who I will definitely work with again. Highly recommended
Up to $50
Price
2 days
Duration
Helpful?M mymediacontract
United States
Amazing person to work with, took the time to explain everything. Also executed right away on everything! This was my first project with him, and now im giving him my other two websites for him to work on for my company!
$200-$400
Price
13 days
Duration
A Seller's Response
Helpful?T travish360
United States
Great experience working with Akanni. He set up Zendesk for us and exceeded expectations in both quality and professionalism. He had strong attention to detail, went above and beyond to make sure everything was set up properly for our needs, and delivered in a timely manner. Very responsive, easy to...
$400-$600
Price
11 days
Duration
A Seller's Response
Helpful?L lala100
Repeat Client
United Kingdom
Great working with you...
$100-$200
Price
4 weeks
Duration
A Seller's Response
Helpful?
