I will be your virtual assistant for admin and operations support
Customer Support Expert: Live Chat, Email, Phone and Ticket Handling
About this Gig
Need a reliable virtual assistant who can keep your daily operations organized and your customers supported?
I bring 7+ years of experience in operations support, customer service, dispatch, scheduling, CRM management, recruitment, and remote team coordination. I have supported US and Canadian businesses, including security, staffing, transportation, SaaS, and service-based companies.
I can help with:
- Email, chat, and phone support
- Scheduling, dispatch, and shift coordination
- CRM updates and data management
- Admin and back-office support
- Customer follow-ups and appointment coordination
- Recruitment, candidate screening, and interview scheduling
- Daily reports, task tracking, and team communication
I am comfortable using Zendesk, Freshdesk, Google Sheets, Click Up, Slack, HubSpot, Zoho, and other business tools. I communicate clearly, follow instructions carefully, and treat every task as part of your business not just another checklist.
Please message me before ordering so we can confirm your tasks, tools, working hours, and the best package for your needs.
Purpose:
Business

