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About this Gig
Struggling with these call center problems?
- Dropped calls and agents who can't connect to the dialer
- CRM, helpdesk and phone system not syncing
- Broken IVR flows, missed leads and no reporting
I set up cloud contact center platforms so your team can make and receive calls smoothly, route customers correctly and track every metric in one place. Clean setup, fully tested before delivery, with support when you need it.
What I offer:
- Account and workspace setup
- Agent and user creation
- Roles and permissions setup
- Inbound routing
- Outbound campaigns
- Predictive dialer
- Power dialer
- IVR menus
- Call queue configuration
- Ring groups
- Voicemail setup
- Call recording
- SIP trunking
- Number porting
- Caller ID setup
- CRM and helpdesk integration
- API and webhooks
- DNC compliance
- Live dashboards and reports
- 30-day support
Other platforms I work on:
Five9, Talkdesk, Genesys Cloud, NICE CXone, Aircall, Dialpad, RingCentral, Twilio Flex, Vonage, 8x8, CloudTalk, Kixie, Convoso, VICIdial, Ytel, CallHippo, Ringba etc.
Ready to power up your contact center?
Message me today and let's get your calls flowing!
FAQ
Do you build IVR menus and call flows?
Yes. I design multi-level IVRs, business hours routing, voicemail and after-hours handling that fit your workflow.
Can you set up predictive and power dialers?
Yes. I configure campaigns, dialing ratios, lead lists, dispositions and retry rules for outbound teams.
Can you integrate my CRM with the calling platform?
Yes. I connect HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel and others so calls, contacts and notes sync automatically.
Do I need an existing account before ordering?
Yes, an active account or trial with your provider is best. I can guide you on choosing a plan if you haven't signed up yet.
Which platforms do you set up?
All the ones in my title, plus Five9, Talkdesk, Genesys Cloud, NICE CXone, Aircall, Dialpad, RingCentral and more. Not sure about yours? Message me first.

