I will do cohort, retention analysis on your data and build a dashboard

India

I speak English, Hindi

Akshat Data Expert

Data Analyst & Computer Science graduate specialized in turning raw data into strategy. I use SQL, Python, Excel and Tableau to provide verifiable insights, from e-commerce revenue recovery, A/B testi...
About this Gig

Hi, I'm Akshat a data analyst who helps businesses stop churn and recover lost revenue.

I've done this before with large, messy datasets. In my latest SaaS project, I analyzed 477 churned accounts and $1.17M in lost MRR. I found that 60.6% of users quit within the first 5 months due to poor onboarding, and that churned users were escalating support tickets 59% more often than retained users. I used Python for data cleaning, PostgreSQL for querying, and built 3 Tableau dashboards: one for executive revenue overview, one for root cause analysis, and one for segment-level insights.

Here's what I deliver:

  1. Clean your raw customer data using Python
  2. Identify the exact reasons your users are cancelling
  3. Calculate your LTV, MRR, and cohort retention rates
  4. Build a professional Tableau or Excel dashboard
  5. Give you clear, actionable steps to reduce churn

I don't just give you pretty charts I give you real answers you can act on. Whether you need to know which features are driving cancellations or which customer segments are highest risk, I find it.

I prioritize clean communication and easy-to-interpret dashboards. My English is strong and I explain everything in plain business terms no technical

Technology:

Google Analytics

Google Sheets

Jupyter Notebook

Analysis type:

Quantitative analysis

Qualitative analysis

Expertise:

Web analytics

Business Insights

Trends

Programming language:

Python

SQL

My Portfolio