I will do cohort, retention analysis on your data and build a dashboard
About this Gig
Hi, I'm Akshat a data analyst who helps businesses stop churn and recover lost revenue.
I've done this before with large, messy datasets. In my latest SaaS project, I analyzed 477 churned accounts and $1.17M in lost MRR. I found that 60.6% of users quit within the first 5 months due to poor onboarding, and that churned users were escalating support tickets 59% more often than retained users. I used Python for data cleaning, PostgreSQL for querying, and built 3 Tableau dashboards: one for executive revenue overview, one for root cause analysis, and one for segment-level insights.
Here's what I deliver:
- Clean your raw customer data using Python
- Identify the exact reasons your users are cancelling
- Calculate your LTV, MRR, and cohort retention rates
- Build a professional Tableau or Excel dashboard
- Give you clear, actionable steps to reduce churn
I don't just give you pretty charts I give you real answers you can act on. Whether you need to know which features are driving cancellations or which customer segments are highest risk, I find it.
I prioritize clean communication and easy-to-interpret dashboards. My English is strong and I explain everything in plain business terms no technical
My Portfolio
FAQ
What data do you need from me to get started?
I need your dataset Whether messy or clean, you can send this in CSV, Excel, or give access to your SQL database.
Can you work with messy or missing data?
Yes, I use Python and SQL to clean raw data and handle missing values. I will tell you if any critical information is missing before I start the analysis.
Will my business data remain safe and confidential?
Yes, data privacy is fully guaranteed. I only use your data to complete the gig and delete it afterwards. I am ready to sign an NDA if you require it.
Do I need technical knowledge to understand your final delivery?
Not at all. I explain everything in plain business terms. You get clear answers on where you lose money and exact steps you need to take to improve retention.

