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Fiverr Pro
English
$
USD
I will manage customer support live chat and customer service
Customer Success Manager, Customer Support Expert
I am a Customer Success and Operations professional with more than 8 years of experience helping businesses deliver exceptional customer experiences through email, live chat, CRM management, and custo...
About this Gig
Looking for a reliable customer support professional to represent your business and provide exceptional service to your customers?
With over 8 years of experience in customer service, customer success, account management, and operations, I help businesses improve customer satisfaction, strengthen customer relationships, and resolve issues efficiently.
Services I provide:
- Email Support
- Live Chat Support
- Customer Service Calls
- CRM Management
- Customer Follow-Up
- Complaint Resolution
- Order Support
- FAQ & Knowledge Base Creation
I have experience supporting customers across multiple industries, including technology, e-commerce, logistics, and service-based businesses. I communicate professionally, respond promptly, and always focus on delivering a positive customer experience.
Whether you need ongoing customer support or assistance with a specific project, I am committed to helping your business maintain high customer satisfaction and loyalty.
Please contact me before placing an order to discuss your requirements and ensure the best solution for your business.
Service type:
Non-technical support
Language:
Arabic
•
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
Knowledge base software:
Document 360
•
Freshdesk
•
Freshservice
•
Zoho
FAQ
What languages I can Support Customers Fluently?
I provide customer support in both English and Arabic. I can communicate professionally through email, live chat, CRM systems, and phone support while maintaining a positive customer experience.
Is their per hour rate?
Yes. I offer flexible customer support services based on your business needs. You can choose one of the available packages or request additional hours through Gig Extras for ongoing support projects.
What ERP/CRM systems I'm familiar to work with?
I have experience working with various CRM and customer support platforms, including Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Zoho CRM, Odoo, Shopify, Amazon Seller Central, and other ticketing and customer management systems. I can quickly adapt to new platforms if required.
What types of customer support do you provide?
I provide email support, live chat support, customer follow-ups, complaint resolution, CRM management, customer success support, FAQ creation, and knowledge base maintenance.
Can you provide support for SaaS and technology businesses?
Yes. I have experience supporting technology platforms, transportation and fleet management solutions, e-commerce businesses, logistics companies, and service-based organizations. I can assist with on-boarding, customer inquiries, issue resolution, and customer retention activities.
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
L 
lionsgate1989
Repeat Client
United States
Ms. Abuseif applies creative thinking to implement a solution to my business problem. Ms. Abuseif continually suggests new ideas in online meetings to solve a real-estate problem I have in Amman. Ms. Abuseif shows initiative with developing new ways of thinking to improve the timetable of researching...
Helpful?L lionsgate1989
Repeat Client
United States
I have directed A-list Hollywood actors such as Susan Sarandon, Marlon Brando, and Cheyenne Brando. I know Hollywood A list talent when I see it. Ms. Abuseif was hired by me to do research on the Ministry of Finance's, Department of Lands and Survey. Ms. Abuseif has no background in real-estate or education...
Helpful?P 
pedram7sd
Canada
What an amazing experience! Anood delivered with the best possible quality and her speed and communication were top notch, will certainly work with her again soon. Thanks 🙏
A 
Seller's Response
Helpful?F fajer7
Bahrain
She’s amazing, hard worker and made my work much easier! Shes excellent in scheduling appointments with my clients and replying to emails immediately and running our instagram acount I love her thank you so much for making the work much easier
Helpful?
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
L lionsgate1989
Repeat Client
United States
Ms. Abuseif applies creative thinking to implement a solution to my business problem. Ms. Abuseif continually suggests new ideas in online meetings to solve a real-estate problem I have in Amman. Ms. Abuseif shows initiative with developing new ways of thinking to improve the timetable of researching...
Helpful?L lionsgate1989
Repeat Client
United States
I have directed A-list Hollywood actors such as Susan Sarandon, Marlon Brando, and Cheyenne Brando. I know Hollywood A list talent when I see it. Ms. Abuseif was hired by me to do research on the Ministry of Finance's, Department of Lands and Survey. Ms. Abuseif has no background in real-estate or education...
Helpful?P pedram7sd
Canada
What an amazing experience! Anood delivered with the best possible quality and her speed and communication were top notch, will certainly work with her again soon. Thanks 🙏
A Seller's Response
Helpful?F fajer7
Bahrain
She’s amazing, hard worker and made my work much easier! Shes excellent in scheduling appointments with my clients and replying to emails immediately and running our instagram acount I love her thank you so much for making the work much easier
Helpful?
