I will be your medical virtual assistant for scheduling billing and coding

Absolutely. I am fully HIPAA certified and adhere to strict confidentiality protocols. I utilize secure connections and encrypted communication methods to ensure all Patient Health Information (PHI) remains protected and compliant with US healthcare standards.

No training is required. I am a "plug-and-play" expert with over 2 years of hands-on experience using AxisCare, WellSky, HHAeXchange, and MatrixCare. I can navigate these platforms immediately to manage schedules and billing, saving you valuable onboarding time.

Yes. A major part of my role is crisis management. I actively monitor schedules to handle cancellations, find replacements, and communicate changes to clients/families instantly to ensure you never miss a visit.

To begin, I will need access to your EHR/scheduling software (e.g., login credentials for a user account), a brief overview of your agency’s specific payor mix and scheduling rules, and your preferred method of communication (Slack, Email, etc.).