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English
$
USD
I will make patient reactivation and appointment reminder calls for your practice
Real Estate Cold Caller, Appointment Setter, Acquisition Manager
Hi, this is Alex Lee.
I have worked with many US-based companies as a real estate cold caller and appointment setter for over 4 years. As well as a telemarketer in a call center and as a customer ser...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Is your patient list full of people who haven't been in for a checkup,
cleaning, or follow-up in months (or years)? Every unfilled chair is
revenue walking out the door and most practices don't have the staff
time to work that list properly.
I make outbound calls to your patients on your behalf to:
Reactivate lapsed patients (6+ months since last visit)
Confirm and remind upcoming appointments (reduce no-shows)
Reach out about elective procedures (implants, whitening, cosmetic, elective surgery consults)
Follow up on treatment plans that were never scheduled
Fill last-minute cancellations from your waitlist
WHY THIS MATTERS FOR YOUR PRACTICE
No-shows and lapsed patients cost the average practice thousands per
month. A friendly, professional phone call converts better than texts
or emails; patients respond to a real human voice, especially for
healthcare decisions.
WHAT YOU GET
- A trained caller who sounds professional and represents your brand well
- Calls made from a provided script (I can also help refine yours)
- Daily or end-of-project call logs: who was reached, outcome, notes
- Appointments booked directly into your calendar/EHR (if access is provided)
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Zendesk
FAQ
Do you have healthcare or medical calling experience?
I specialize in professional, patient-facing outreach calls with a focus on empathy, clear communication, and strict adherence to whatever script and protocols your practice provides. I take the time to understand your practice's tone and patient communication style before making a single call, so p
Are you calling from a US number?
Yes — all calls are made from a US-based number, so your patients see a familiar area code and caller ID, not an overseas or spoofed number.
Do you follow TCPA / calling regulations?
Yes. I only call patients who are existing contacts of your practice — never purchased or cold lists — and I follow whatever calling-hour windows and consent requirements you specify.
Will you have access to patient health information?
I only need contact info and the reason for outreach (e.g., "due for cleaning," "referred for consult"). I don't need or want clinical details, and I handle all information given to me discreetly and don't store it beyond the project.
Can you book appointments directly into our scheduling system?
Yes, if you provide access or a booking link. Otherwise I'll send you a list of patients who want to book, and your team can confirm.
What if patients don't answer?
I'll leave a professional voicemail (if you approve a voicemail script) and log the attempt. Multiple call attempts can be built into your package.
