I will be customer care specialist CRM, email support and live chat

5.0
5.0

Pakistan

I speak English

2 orders completed

Customer Support Representative

Experienced Customer Service Representative with 4+ years of delivering top-notch live chat and email support for global Shopify and eCommerce brands. I specialize in handling customer inquiries, refu...
About this Gig

Need a reliable Customer Support Agent for your Shopify E-commerece store?


Hi, Im Ali Hamza, a Customer Support Specialist with 4+ years of experience working with eCommerce brands worldwide. I provide professional customer service, email support, and live chat support to improve customer satisfaction and retention.


I am familiar with tools like Richpanel, Zendesk, Freshdesk, Gmail, Tidio, and Discord, and have experience supporting Shopify stores. 


⭐ Services I Offer:


  • Email & live chat support (ticket handling and customer queries)
  • Order tracking, refunds, and cancellations
  • Product information & store guidance
  • CRM management (Richpanel, Zendesk,Freshdesk, Zoho CRM etc.)


I am detail-oriented, responsive, and available all week.

Feel free to message me with your requirements before placing an order. 

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

Dutch

English

German

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Freshdesk

Freshservice

Liveagent

Zoho

My Portfolio

Other Customer Care Services I Offer

Reviews

2 reviews for this Gig
5.0

(2)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • G

    goodox

    US

    United States

    5

    Great job. Fast delivery and accurate final result. Very satisfied with the work.

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • K

    keats_wise1

    US

    United States

    5

    Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
Reviews

2 reviews for this Gig
5.0

(2)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • G

    goodox

    US

    United States

    5

    Great job. Fast delivery and accurate final result. Very satisfied with the work.

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • K

    keats_wise1

    US

    United States

    5

    Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No