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Fiverr Pro
English
$
USD
I will handle shopify ecommerce customer service, email and live chat support
Ecommerce Customer Support Representative, Shopify VA, Live Chat, Email Support
🟢 I help Shopify & eCommerce stores deliver fast, professional customer support without the daily stress. With 4+ years of experience, I handle email & live chat, orders, refunds, returns, tracking, ...
About this Gig
Hi, Im Ali Hamza, a Customer Support Specialist with 5+ years of experience working with eCommerce brands worldwide. I provide professional customer service, email support, and live chat support to improve customer satisfaction and retention worldwide with 50+ Shopify stores.
I am familiar with tools like Richpanel, Zendesk, Freshdesk, Gmail, Tidio, and Discord, and have experience supporting Shopify stores.
⭐ Services I Offer:
- Email & live chat support (ticket handling and customer queries)
- Order tracking, refunds, and cancellations
- Product information & store guidance
- CRM management (Richpanel, Zendesk,Freshdesk, Zoho CRM etc.)
I am detail-oriented, responsive, and available all week. Feel free to message me with your requirements before placing an order.
Customer Service Rep, Shopify VA, eCommerce Support, Live Chat, Email Support
Social media platform:
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Service type:
Non-technical support
Language:
Dutch
•
English
•
German
Timezone:
24/7
Knowledge base software:
Freshdesk
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Freshservice
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Liveagent
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Zoho
My Portfolio
Other Customer Service Services I Offer
FAQ
What kind of customer support can you handle, and what tools do you use?
I provide professional support across email and live chat, including handling customer queries, tracking orders, processing refunds, and resolving disputes. I’m available 365 days a year including weekends and holidays an
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
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| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
B beatricelar
United Kingdom
Excellent experience working with Ali on a Shopify chargeback cases. He handled the cases professionally, reviewed the details carefully, organized the supporting evidence, and completed everything accurately and efficiently. Highly recommended for Shopify chargeback support. Thank you, Ali Hamza!
$50-$100
Price
4 days
Duration
A 
Seller's Response
Helpful?B bhaskarphoolan
United Kingdom
Great communication and a very pleasant collaboration. Everything went smoothly and professionally.
$100-$200
Price
5 days
Duration
A Seller's Response
Helpful?G goodox
United States
Great job. Fast delivery and accurate final result. Very satisfied with the work.
$50
Price
2 days
Duration
A Seller's Response
Helpful?K keats_wise1
United States
Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.
$50
Price
5 days
Duration
Helpful?
Reviews
4 reviews for this Gig
| (4) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
B beatricelar
United Kingdom
Excellent experience working with Ali on a Shopify chargeback cases. He handled the cases professionally, reviewed the details carefully, organized the supporting evidence, and completed everything accurately and efficiently. Highly recommended for Shopify chargeback support. Thank you, Ali Hamza!
$50-$100
Price
4 days
Duration
A Seller's Response
Helpful?B bhaskarphoolan
United Kingdom
Great communication and a very pleasant collaboration. Everything went smoothly and professionally.
$100-$200
Price
5 days
Duration
A Seller's Response
Helpful?G goodox
United States
Great job. Fast delivery and accurate final result. Very satisfied with the work.
$50
Price
2 days
Duration
A Seller's Response
Helpful?K keats_wise1
United States
Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.
$50
Price
5 days
Duration
Helpful?
