I will manage ecommerce customer support
About this Gig
I help Ecommerce brands keep their customers happy with clear and professional support. Whether its answering emails, handling live chat, or managing chargebacks on Shopify, I make sure every customer feels heard and taken care of.
Over the past 4 years, I've worked with all kinds of online stores, using tools like Zendesk, Gorgias, Shopify, Trengo, and Richpanel. I understand how important fast replies and calm communication are, especially when things go wrong.
If you need someone who can take over your inbox, respond to live chat messages, handle refund requests, and deal with chargebacks in a calm and efficient way I've got you covered.
Let me help take the pressure off your customer support, so you can focus on growing your business.
Social media platform:
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
Knowledge base software:
Freshdesk
