I will manage ecommerce customer support

Pakistan

I speak English

2 orders completed

Customer Support Representative

Experienced Customer Service Representative with 4+ years of delivering top-notch live chat and email support for global Shopify and eCommerce brands. I specialize in handling customer inquiries, refu...
About this Gig

I help Ecommerce brands keep their customers happy with clear and professional support. Whether its answering emails, handling live chat, or managing chargebacks on Shopify, I make sure every customer feels heard and taken care of.

Over the past 4 years, I've worked with all kinds of online stores, using tools like Zendesk, Gorgias, Shopify, Trengo, and Richpanel. I understand how important fast replies and calm communication are, especially when things go wrong.

If you need someone who can take over your inbox, respond to live chat messages, handle refund requests, and deal with chargebacks in a calm and efficient way I've got you covered.

Let me help take the pressure off your customer support, so you can focus on growing your business.

Social media platform:

Facebook

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

Knowledge base software:

Freshdesk

My Portfolio

Other Customer Care Services I Offer