I will provide live chat and email support for your ecommerce stores

Ali

Pakistan

I speak English

4 orders completed

Ecommerce Customer Support Representative, Shopify VA, Live Chat, Email Support

🟢 I help Shopify & eCommerce stores deliver fast, professional customer support without the daily stress. With 4+ years of experience, I handle email & live chat, orders, refunds, returns, tracking, ...
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About this Gig

Hey there! I'm Ali Hamza a passionate Customer Service Representative with 4+ years of hands-on experience in Live Chat and Email Support across global eCommerce stores.


I've proudly supported over 15 top-tier Shopify and online brands from the USA, UK, Germany, France, and the Netherlands.


What I Offer:


  • Friendly, professional, and multilingual customer communication
  • 24/7 Email and Live Chat support with fast response times
  • Shopify Order Processing, Refunds, Cancellations & Tracking
  • Creating Promo Codes, Draft Orders, and Updating Customer Info
  • Supplier coordination and seamless fulfillment assistance


Tools I Work With:


  • Zendesk, Freshdesk, Help Scout, Reamaze, Gmail, Outlook, Zoho CRM
  • Slack, Discord, Skype, WhatsApp, Trengo, Oddo Helpdesk


Multilingual Support using AI tools (ChatGPT Pro, DeepL):

German, Dutch, Swedish, French, Italian, Arabic, Spanish, and more!


I turn support into satisfaction and customers into loyal fans. Let's make your brand unforgettable I'm just one message away!

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provide live chat and email support for your ecommerce stores
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provide live chat and email support for your ecommerce stores
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provide live chat and email support for your ecommerce storesprovide live chat and email support for your ecommerce storesprovide live chat and email support for your ecommerce stores

Language:

English

Timezone:

24/7

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Other Customer Service Services I Offer

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