I will provide professional ecommerce customer support
Combined Support and Sales
About this Gig
I will be your customer support agent, live chat, and email specialist
Service Overview
This Gig positions you as a professional Customer Support & Sales Specialist ready to help e-commerce businesses, agencies, and startups handle their client communications seamlessly.
It covers both front-facing customer interactions and backend organization:
Live Chat & Email Support: Quick, empathetic responses to resolve customer inquiries, handle order tracking, and manage complaints.
Outbound & Cold Calling: Direct telemarketing outreach, handling customer objections, and booking sales appointments in fluent English.
CRM & Administrative Logging: Keeping detailed record notes in platforms like Zendesk, Freshdesk, or Google Workspace to track lead status and buyer history.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Punjabi
•
Urdu
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Purpose:
Personal

