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Fiverr Pro
English
$
USD
I will handle shopify customer support and ecommerce inbox management via zendesk
Azeem Ahmad
With a background as a Customer Service Advisor and Administrator in the Financial and E-Commerce industries, I bring a broad skill set to your business operations:
• Customer Support: Skilled in ema...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Looking for a professional to manage your Shopify, WooCommerce, or eCommerce store?
I provide complete Shopify and WooCommerce store management services to help you grow sales, handle daily operations, and improve customer satisfaction.
I specialize in eCommerce store management, customer service and customer support, product optimization, order processing, and store maintenance.
What I Will Do:
- Manage Shopify, WooCommerce, and eCommerce stores
- Product upload, editing, and SEO optimization
- Order processing and fulfillment support
- Customer service and customer support
- Inventory management and updates
- Handle refunds, returns, and disputes
- Basic on-page SEO for products and collections
Why Choose Me:
- Experienced Shopify & WooCommerce manager
- SEO-optimized product listings
- Fast response & clear communication
- Reliable long-term store support
- 100% client satisfaction focus
Contact me before ordering to discuss your store needs.
My Portfolio
FAQ
What type of businesses do you support?
I specialise in supporting e-commerce businesses, particularly Shopify stores, dropshipping brands, and general online retailers. Whether you receive 10 or 300+ tickets per day, I can handle your customer inbox professionally.
Which platforms and tools do you work with?
I am experienced with Zendesk, Gorgias, Freshdesk, Reamaze, Help Scout, Shopify Inbox, Gmail, and Outlook. If you use a different platform, feel free to message me — I adapt quickly to new tools.
Can you process refunds and returns directly on Shopify?
Yes. With store access I can process refunds, update orders, create returns, and coordinate exchanges end-to-end on Shopify — no need for you to get involved in routine cases.
Can you handle angry or difficult customers?
Absolutely. I am trained in conflict resolution and de-escalation techniques. I handle complaints, negative reviews, and difficult situations calmly and professionally, always aiming to turn a frustrated buyer into a loyal one.
What if my ticket volume is higher than my package allows?
No problem — simply message me before ordering and I will create a custom package tailored to your exact volume and requirements. I am flexible and happy to accommodate growing businesses.
Do you sign NDAs or confidentiality agreements?
Yes. I fully respect the confidentiality of your business, customer data, and store information. I am happy to sign an NDA if required before we begin working together.
