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Fiverr Pro
English
$
USD
I will be your reliable customer service representative and virtual assistant
Azeem Ahmad
With a background as a Customer Service Advisor and Administrator in the Financial and E-Commerce industries, I bring a broad skill set to your business operations:
• Customer Support: Skilled in ema...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Are you looking for a reliable customer service representative to handle your customers professionally?
I will be your dedicated customer support agent providing fast, friendly and professional assistance to keep your customers happy and coming back!
What I Offer: Email support & inbox management
Live chat support & query resolution
Help desk & ticket management ️
eCommerce support (Shopify/Amazon/eBay) Refund, return & complaint
Handling Social media DMs & comments (Premium)
️ Tools I Use: Zendesk | Freshdesk | Gorgias | Gmail | Shopify | HubSpot | Intercom | Slack
Why Choose Me: ️ Fast & professional responses ️ Empathetic customer-friendly tone ️ 100% committed to customer satisfaction ️ Reliable, organized & detail-oriented
Perfect For: eCommerce stores | Startups | Shopify & Amazon sellers | Small businesses
Message me before ordering so I can tailor my service to your exact business needs!
Click the GREEN BUTTON and let's get started today!
My Portfolio
FAQ
What is the difference between customer support and tech support in this gig?
Customer support covers order queries, refunds, complaints and general buyer questions. Tech support covers software issues, SaaS troubleshooting, account problems, onboarding guidance and technical walkthroughs. This gig covers both in one package.
Can you handle live chat as well as email support?
Yes. I work across live chat platforms including Intercom, Tidio, Crisp and LiveChat, as well as email-based ticketing systems like Zendesk, Gorgias and Freshdesk.
What happens if a technical issue is too complex to resolve?
I identify, document and escalate complex issues to your development or technical team with a clear, detailed report so nothing falls through the cracks and your team has all the information they need to resolve it fast.
How do you handle angry or frustrated users?
I use proven de-escalation techniques to calm frustrated users, address their concerns empathetically, and find a resolution quickly. Turning a negative experience into a positive one is one of my core strengths.
Which platforms and tools do you support?
I work with Zendesk, Gorgias, Freshdesk, Reamaze, Help Scout, Intercom, Tidio, Shopify, WooCommerce, Gmail, Slack, Jira, Trello and more. Message me if you use a different tool — I adapt quickly.
Reviews
1 reviews for this Gig
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A armers
United States
Very good work.
Up to $50
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Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
A armers
United States
Very good work.
Up to $50
Price
1 day
Duration
A Seller's Response
Helpful?
