I will investigate your vlan, dns or network access problem
Network troubleshooting and infrastructure planning
About this Gig
A device reaches the wrong VLAN, DNS resolves unexpectedly, or a network service is unreachable? I will investigate one clearly defined issue and document the findings.
My practical focus includes Aruba/Cisco switching, VLANs, network access and DNS. Please message me before ordering so we can check the platform, available evidence and scope.
You receive: a concise investigation report, confirmed findings separated from hypotheses, the checks performed, and prioritized next steps. If the cause cannot be confirmed within the agreed time, the report explains what was ruled out and which test or information is needed next.
Each package includes the stated total time for investigation and documentation, one issue at one site, and one clarification of the report. Work is fully remote. German and technical English are available.
This is a diagnostic service. Production changes, additional issues and implementation are quoted separately after review. No emergency response or guaranteed repair is included. Please send redacted information first; do not upload passwords, private keys or unrelated personal data.
Device:
Router
•
Other
Operating system:
Other
FAQ
Can you guarantee a fix?
The deliverable is a documented investigation. A confirmed cause is reported where evidence supports it; otherwise you receive the remaining hypotheses and next test. Implementation is a separate scope.
Do we need a long call?
Usually a short scheduled kickoff is sufficient. Most analysis can be done independently from agreed evidence or approved access.
Will you change production?
This Gig covers diagnosis. A production change requires a separately agreed implementation scope and approval.
Which languages do you work in?
German and technical English.
What if my system is not listed?
Send the product and issue first. I will assess the fit before accepting the scope.
