Looks Like This Service Is On Hold
I will be your professional live chat support assistant
India
Professional Chat Support and Customer Service Specialist
About this Gig
Welcome to professional, corporate-trained customer support! If you need a reliable agent to handle live chat, emails, and store queries, you are in the right place.
I am a Customer Support Specialist with solid corporate experience managing real-time international live chat and e-commerce support processes (including Amazon). I specialize in resolving high-volume inquiries while maintaining elite metrics.
What I offer:
Professional Live Chat & Email Support
E-commerce Order Tracking, Returns, & Refund Management
Social Media DM & Comment Management
Multi-channel CRM Navigation (Zendesk, Freshdesk, Salesforce)
Fast Typing Speed & High Accuracy
My Performance Benchmarks:
Consistent 9095% CSAT (Customer Satisfaction) Scores
Strict 95% Quality Target Maintenance
Excellent Problem-Solving & Escalation Resolution
I am highly adaptable and ready to follow your brand guidelines to keep your customers happy.
Please message me before placing an order to discuss your shift timings and requirements!
Social media platform:
•
•
•
Service type:
Non-technical support
Language:
English
•
Hindi
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Salesforce
•
Liveagent
Knowledge base software:
Confluence
•
Freshdesk
•
Liveagent
•
Zoho

