I will manage your ecommerce stores customer support service

Are you looking for a top-notch and detail-oriented customer service manager or a virtual assistant to streamline your online business, manage customer support, and keep your social media presence active and engaging? You're in the right place.

I understand the key points that keep your operations organized and your customers happy.

My 24/7 service packages include the following;

Customer support service (email, social media, live chat) - Platforms: Gmail, Zoho, Outlook, Zendesk, Freshdesk, Salesforce, Amazon, Slack, Gorgias, Reamaze, Tidio etc.

• Handling order inquiries
• Addressing product concerns
• Managing refunds, exchanges, and returns
• Managing Stripe disputes, Shopify chargebacks with a 98% winning rate

e-commerce store management

• Order fulfillment via AliExpress, CJDropshipping, Dsers, Shipstation, Eprolo, and other custom order-fulfilling platforms
• Shopify, Ebay, Etsy Product Listing

In addition to that, you will receive;

• Quality responses to your messages
• Prompt and personalized responses to your customers
• on-time delivery
• Monthly Reports

Please feel free to check the FAQs and message me for a free consultation.

Best,

Themiya (Shan)