I will be your l1 l2 l3 IT support and telecom engineer

Spain

I speak English, Spanish

Telecommunications Engineer IT Support

I am a bilingual Telecommunications Engineer and IT Support Specialist with over 6 years of experience managing enterprise IT infrastructure and network systems. I specialize in Microsoft Office 365, ...
About this Gig

Are you looking for an experienced IT Support & Telecommunications Engineer to support your company, manage infrastructure, and resolve customer or employee technical issues? You are in the right place!

I provide reliable L1, L2, and L3 technical support, administration, and system engineering tailored for businesses, remote teams, and enterprise clients.

What I Do For Your Company:

  • End-User & Helpdesk Support: Prompt assistance for customers and internal staff, password resets, hardware diagnostics, and issue escalation.
  • Active Directory & Entra ID (Azure AD): User access control, OU structuring, Group Policy (GPO), RBAC, and cloud identity sync.
  • Device & Endpoint Management: Corporate fleet configuration, software deployment, SCCM/Intune management, and patch updates.
  • Network & Telecom: Routing/switching support, corporate VPN setup, VoIP systems, telecommunications, and remote access.
  • Cloud & Server Admin: Windows Server, Microsoft 365, Azure VM management, and seamless OS migrations.

Why Work With Me?

  • Ticket-ready remote support for business continuity
  • Fast response times keeping your users productive
  • Secure practices adhering to enterprise standards

Device:

Desktop/Laptop

Operating system:

Windows

Also delivering:

Remote connection support

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Documentation