I will provide german customer support and back office assistance

Hi, Im Amine, based in Morocco.

Before joining Fiverr, I worked in German-language customer service and back-office operations for an automotive insurance company, handling claims, refunds, customer requests, and day-to-day administrative tasks.

I also have a Bachelors in Automotive/Aeronautical Engineering and a Masters in Industrial Engineering. My engineering background taught me to work in a structured way, organize information, follow processes carefully, and make sure nothing gets overlooked.

What I can help with:

• German customer emails, following your templates or guidelines
• Refund and order-status requests based on your rules
• Customer case and administrative processing
• Organizing and updating information
• A clear summary of completed work
• 
  

My German is C1. Im comfortable with professional written customer support, but I dont offer legal advice or native-level marketing copywriting.

Send me your guidelines or a few example cases before ordering so I can understand your process and handle the work correctly.